Great
1,430 reviews
Eyemart ExpressHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 1,002 reviews with 5 stars · Clear filters
Felicia P.
Posted
It fits great. And quick delivery didn't take long
Response from Eyemart Express· May 5, 2025
We're so glad to hear you're happy with your purchase! We appreciate your kind words about the fit and delivery speed. We look forward to seeing you again!
Tony
Posted
Entire staff was fantastic and knowledgeable. But I would like to give Jeanne M a double high five for being on point and extremely helpful. Thank you all.
Response from Eyemart Express· May 5, 2025
Thank you so much for taking the time to rate and review your local store. We’re overjoyed to hear you were satisfied with our customer service! We look forward to seeing you again!
Ericka M.
Posted
My glasses look perfect. They were ready so fast!
Response from Eyemart Express· May 5, 2025
We're so glad to hear you're happy with your new glasses! If there’s anything else we can do for you, please feel free to reach out!
Andrew S.
Posted
Amazing will order again n another pair
Response from Eyemart Express· May 2, 2025
You made our day! We really appreciate you sharing your thoughts, and we are looking forward to seeing you again soon!
Debbie M.
Posted
I lived in Tucson, Arizona and bought my glasses at EyeMart Express in Tucson in May, 2024. I was extremely pleased with the service and glasses. I relocated to Clearwater, Florida in November 2024. One afternoon, I dropped my glasses onto the floor and not only did they fall on the lenses, they fell under my recliner and when I put it down to retrieve my glasses I really damaged them even more. I immediately called the Tucson Store and I was told they couldn't do anything for me unless I sent my damaged glasses to them first. I tried to explain that I only had prescription sunglasses and could not be without eyeglasses and the gal just said sorry, go to a location in Florida. It turns out Destin, Florida is the closest location to me and it is over 7 hours away. I called the Destin Store and Mike answered the phone. Let me tell you, no one has ever treated me as well as he did. He listened to my story, he then said, he would be more than happy to help me and I did not have to drive over 7 hours to get my eyeglasses replaced. I received my new glasses via mail and few days later and I could not be happier with them and with Mike. EyeMart Express needs to have Mike conduct a seminar for all of its employees to show them how to treat a customer, how to take care of a customer, how to have common sense when dealing with a customer. Mike exemplified all of the qualities that an employer would love to have in all of its employees. Good work EyeMart Express on having such an outstanding employee as Mike in your Destin location. Thank you again Mike. Debra Maker
Response from Eyemart Express· Apr 29, 2025
We are thrilled to hear about the exceptional service you received from Mike at our Destin location. His willingness to go above and beyond to assist you is a testament to his dedication and commitment to customer satisfaction. We will certainly share your positive feedback with Mike and the entire Destin team. We really appreciate you sharing your thoughts, and we hope to see you again soon.
Angela B.
Posted
Awesome company to order glass and to work with! Very easy process! I ordered these glasses on-line, with even a hiccup in the order. I placed this order 2 days after I ordered from my eye doctor. Today I got the 3 glasses ordered from Eyemart, and still waiting for the Dr ones orderd.
Response from Eyemart Express· Apr 29, 2025
We appreciate your kind words and positive review Angela! We strive to make the ordering process as easy and efficient as possible for our customers. If there’s anything else we can do for you, please feel free to reach out!
Greg J.
Posted
The truth, frames are overpriced but it was a bo go so 170.00 per pair was average price and i needed them anyway. Already had script which made it easy. No bargain but good as any of the others. If i had to pay 300 plus per pair it would not have happened.
Response from Eyemart Express· Apr 28, 2025
We appreciate your honest feedback. It's great to hear that you found the "buy one, get one" deal to be a good value, and that the process was easy with your existing prescription. We understand that pricing can be a factor, and we strive to offer competitive options for our customers.
Denise J.
Posted
Everyone was so polite from the time I walked in to the end of my appointment. Dr. Tuan Bui, was so thorough and gave me information to look into for my chronic migraines and that my current prescription was too strong. Thank you, Dr Tuan Bui for going above and beyond!! Denise Joslin
Response from Eyemart Express· Apr 28, 2025
You made our day! We really appreciate you sharing your thoughts and we will pass along your feedback to Dr. Bui as well. We hope to see you again soon!
