Excellent
1,200 reviews
EyeglassdirectHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
1,200 approved reviews, newest moderated first
Brenda C.
Posted
Good quality. Great price. After I ordered, I didn’t have any idea how long it would take to receive my glasses, so better communication on that would be helpful.
Response from Eyeglassdirect· Apr 11, 2026
Brenda, We appreciate the kind words. Customer service
Susan O.
Posted
Been using eyeglass direct for years and am always pleased with my glasses. You can’t beat their prices either.
Response from Eyeglassdirect· Apr 11, 2026
Susan, Thank you for the years of support. Customer service
Tiffani R.
Posted
This was excellent service,
Response from Eyeglassdirect· Apr 11, 2026
Tiffani, Glad we met your expectations. Customer service
Timothy
Posted
Randy is the man, perfect everytime
Response from Eyeglassdirect· Apr 11, 2026
Timothy, Thank you for the great review. Customer service
Mark B.
Posted
Personal service , excellent attention to detail. Think I’ve done 5, maybe6, pairs of glasses with these guys. First class.
Response from Eyeglassdirect· Apr 3, 2026
Mark, Enjoy your new eyeglasses. Thank you Randy President
Helene M.
Posted
Very happy with Eyeglass Direct!! Love their products and they are very responsive. Had an issue with one of the many pairs I ordered and they sent a return label immediately and are making the correction. I will continue to check their site first when looking for any new glasses. Thank you!!
Response from Eyeglassdirect· Apr 3, 2026
Helene, We are always here to help. Randy President
Julia
Posted
I had made a mistake in entering my prescription numbers and you were very professional in dealing with me. I felt the charge for remaking the lens was very reasonable. I will buy from Eyeglassdirect again and would recommend them.
Response from Eyeglassdirect· Apr 3, 2026
Julia, Glad we were able to help. Randy President
Vincent M.
Posted
I don’t rite good,sorry.
Response from Eyeglassdirect· Apr 3, 2026
Vincent, Thank you. Randy President
