Excellent
1,200 reviews
EyeglassdirectHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
1,200 approved reviews, newest moderated first
JAIME L.
Posted
Sent my own frames in to be re-lensed. Had to wait a little while, but, at these prices and excellent quality workmanship, who cares? Will definitely continue to rely on their top notch abilities.
Kerry M.
Posted
Great service all around. Durable glasses, nice cases were a bonus, great customer service. They ar stuck with me for life!
Jami
Posted
We live in CA. Very easy to send and receive glasses. The work was done correctly and well.
Kevin F.
Posted
Very accurate grinding of the prescriptions.
BETHANY T.
Posted
Fast...Quality...service!!!...Will use again and again and again!!!
Amer E.
Posted
The worse customer service I ever experienced. Glasses are fine and finally got them, they have no tracking system in place and every time I’ve called the least I’ve waited is 35mins on hold. I don’t think I’ll ever reorder, good luck!!
Carol B.
Posted
GREAT service
Bruce K.
Posted
Worst glasses I have ever had.
Response from Eyeglassdirect· Nov 22, 2017
Thank you for choosing Eyeglassdirect. We are sorry your eyeglasses is not working out for you but we have a 100% satisfaction guarantee. Please reach out to our customer service at either [email protected] or call us at 1(866) 536-7790 and we are more than happy to get help fix the issue.
