ExpressMed.com Reviews | Read Customer Reviews of expressmed.com

ExpressMed.com Reviews | Read Customer Reviews of expressmed.com

ExpressMed.com reviews

2,157 approved reviews, newest moderated first

Andrew D.
Posted Mar 22, 2020
In these uncertain times
In these uncertain times, express med was there for us!
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doris B.
Posted Mar 22, 2020
Ridiculous Price
Ridiculously priced! Rip off on the Pediasure
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Kimberly Z.
Posted Mar 22, 2020
The things I ordered came quickly and…
The things I ordered came quickly and they were in good condition for a good price.
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Customer
Posted Mar 21, 2020
Not responsive about returns
When I realized I ordered the wrong item, I emailed asking if I could return it or exchange it. After three days, still no answer.
Response from ExpressMed.com· Mar 25, 2020
thank you for your feedback, We're extremely sorry that you had to face such difficulties. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will make things right. Our dedicated customer care staff will be reaching out to you personally. We hope to resolve this to your benefit and earn you back as a customer.
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Elisa
Posted Mar 21, 2020
Inaccurate shipping estimates during COVID-19 outbreak
The only issue is with a lack of notification regarding actual or potential shipping delays during the COVID-19 outbreak. Update: Customer service responded to my review and notified me that I would receive a refund since the product I ordered is out of stock due to the COVID-19 outbreak. I do hope my refund is processed quickly.
Response from ExpressMed.com· Mar 25, 2020
We apologize for the issue that occurred with your order, we understand the urgency of getting these types of products as soon as possible. we sincerely apologize for the delay in communication as our customer care team is having to contact a few thousand customers, one by one. due to the ongoing Coronavirus pandemic. we ran out of stock before our up-to-date inventory numbers could be reflected online, this has never happened before. Please be assured that you will be fully refunded back onto your original form of payment for the unshipped items in the days to come. We're extremely sorry for the inconvenience and have since put some safeguards in place so that this doesn't happen again.
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Cathy
Posted Mar 21, 2020
Arrived quickly
Arrived quickly
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Desiree K.
Posted Mar 21, 2020
Arrived immediately
Arrived immediately! Just what what I wanted!
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Joanne C.
Posted Mar 21, 2020
Very good service
Very good service. Received quickly,
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