Marvin
Posted
Friendly staff
Friendly staff, great rate on savings, but I never received starter checks or debit card for my checking account; must go to the branch, as telephone call did not fix the problem.

Great
95 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Excite is a relatable, jean-wearing, never-boring, highly-caffeinated credit union. We’re made up of smart, friendly people who feel it’s our responsibility to take care of the neighborhoods we live in. And we want to give everyone the chance to build a financially stronger future – because together is the only way to step up to better. Oh, we are also a very stable financially sound 69-year-old credit union with $650 million in assets and 43,000 neighbors (Members). We serve our neighbors in nine counties – Santa Clara, Santa Cruz, San Mateo, San Francisco, Monterey, and Alameda counties in California – and New Hanover, Pender, and Brunswick counties in North Carolina. We also offer the same great benefits to over 400 of our business friends. We’d be happy for you to visit us at excitecu.org. Federally insured by NCUA.
Excite Credit Union (excitecu.org) has 95 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
Showing 11 reviews with 4 stars · Clear filters
Marvin
Posted
Friendly staff, great rate on savings, but I never received starter checks or debit card for my checking account; must go to the branch, as telephone call did not fix the problem.
Memberveronica F.
Posted
So far I'm happy with the service.
Response from Excite Credit Union· Jan 14, 2022
Hi Veronica, Glad you are happy with your service at Excite Credit Union. Thank you for your membership. Best, The Excite Team
Member
Posted
Have been with Excite for a couple of months now, am still getting use to you web site . Is very different from what I am use too But getting there, is very hard to understand where to find things and I usually end up hitting what I don't know and end up going off my account and end having to long in again. Your Employees are wonderful and helpful but there always short handed and not spend enough time or are rushing things. In their defense I am 82 years old and things take a little longer to get there.
Häi Käi Ń.
Posted
This app is very good for me and you .
Response from Excite Credit Union· Nov 24, 2021
Hi Hai Kai Thank you for your review, happy our app is working for you. Best, The Excite Team
JOHN
Posted
I had a paycheck held for 15 days. Because was not 30 days with this bank.
Response from Excite Credit Union· Nov 16, 2021
Hi John, We are so sorry to hear about your experience. We appreciate the feedback and will look into what happened. Thank you, The Excite Team
harun P.
Posted
Customer service and other services are great.
Response from Excite Credit Union· Oct 25, 2021
Hi Harun, Thank you for this nice review. We are happy you are a member at Excite Credit Union. Best, The Excite Team
Loida T M.
Posted
My expectations are being met..I hope that I will be more inclined to do more with Excite Credit Union in the future… Thank you very much…
GINGOYON/JOSEPHINEALFORQUE
Posted
Very Good service
Response from Excite Credit Union· Jun 10, 2021
Hi Josephine, Thank you for the kind review and we appreciate your membership with Excite. Best, The Excite Team