Exact DataReviews of exactdata.com

Brad was great to work with!

Brad was great to work with. Spent time with me and answered any questions I had. Returned phone calls promptly.

Brad was a pleasure to work with, he made my experience easy and quick

Jason was wonderful to work with. Very impressed with the data we’ve received and I will be using them again very soon.

They have been OK over the years, but their policy of 90% accurate is rudely executed. When we buy a lead-list for (for example) doctors, in which we find leads for car mechanics included and we then point those 'out-of-contract' items out, they say 'that's within our 90% accurate clause'. An Honorable Company would say "oops! Sorry! Let me replace those". But no. No Honor or Decency to be found at this company. Must be a horrible place to work, which seems evident from the miserable attitude of their team members. In short, treat them as enemies when doing business with them, and you'll be OK. Otherwise, you'll find yourself as disappointed as my team and myself.

Did not deliver what they said they would. Told me the only way to get a refund was to place an additional order. Online order supervisor said I should have verified everything wqas correct (of course, how am I su[osed to know what it is I am looking for?) List did not contain email addresses, companies or titles. Complete and utter RIPOFF! TOTAL SCAM. Save your money and headaches. AWFUL company.

Horrible execution. I wanted to buy a call list, the mailing list was the only available but it said it included phone numbers. Well, turns out it only includes phone numbers for about a quarter of all the leads I ordered. I called up to ask about it--they don't give refunds, and they wanted to charge me another $300 for 300 phone numbers (which was apparently all they had for my category)... THAT WERE ALREADY INCLUDED IN MY FIRST ORDER! At least I have SOME good leads in there. I would give zero (0) stars if I could. Would not buy again.

A physician list with absolutely no information on their specialty is useless. The people at ExactData need to understand that just saying "it's a Doctor" doesn't help identify the appropriate candidates for specific jobs. I asked for a list with the specialty or at least separated by specialty and they would not accommodate because I was stupid enough to download the list. Now it's "mine" whether it is going to help me or not. When contacted by Carli, their "client services account manager," I was advised: "We have confirmed the data source provided falls in line with the Terms of the purchase order, please see below." There was NO attempt to make this list more useful - basically their attitude was "you saw it so you bought it" with zero attempt to give me what I thought I ordered. Frankly, it seems like a no-brainer that a list of physicians is only useful if you know what their specialty is. Furthermore, some of the practitioners on the list are "social workers," not physicians. I did not ask for a new list, I just asked them to modify the list they gave me by separating by specialty. Thumbs down to ExactData. More like SemiUseful Data.