Emily
Posted
Terrible return policy and customer service
I purchased a belly binder from this company according to their sizing chart. However the item was far too large. I shipped it back to them and they stated I cannot receive a refund or exchange and are attempting to keep the item I purchased in their possession because the tag was not attached to the item. The tag was included in the return. Their return process and customer service is absurd, slow and incredibly unfair to the customer. Do not purchase!
Response from Every Mother· Oct 6, 2025
Hi Emily, it's necessary for us to follow our return policy. Unfortunately, we cannot accept a returned item that does not have the tags attached. This is general practice. We always strive to provide the best service at all times and are sorry to see that you feel that we fell short of this goal. The Every Mother team




