Clare
Posted
The item wasn't as described
The item wasn't as described - the fabric was not the fabric stated, which made it an expensive item for the material. They have processed a partial refund after some negotiation which was a satisfactory outcome as they allowed me to keep the item.
Response from Everhikes· Oct 2, 2026
Hey Leslie, I’m sorry the fabric didn’t match what was stated on the product page — I completely understand why that made the item feel overpriced. I’m glad we were able to reach a satisfactory resolution with the partial refund while letting you keep the item, and we’ll take a closer look at the product details to make sure they’re accurate and clear going forward. Best regards, Team Everhikes