Everfast Fiber NetworksReviews of everfastfiber.com

Install was seamless and speed has been as fast as advertised.

Employees were very kind and helpful

Installation was fast, tech was friendly. So far no drops at exactly 9:15pm like spectrum did for months. However I was being sold fiber to the wall, and instead find out that it's "to the node". A bit of a disappointment as I was hoping for a very affordable fiber package and a nice fast upload speed. Instead with my 500mbs download speed I am saddled with a "paltry" 15mbs upload. Which can easily be saturated by using a remote connection software for work. Nevermind video conferences which now gets done using 5g instead of wifi much to the frustration of the company I work for since one usually means I'm using the other in tandem.

So far, so good. Great price and all the speed I need.

What didn't go wrong is the question. I met a nice group of people at an event being held at our pool. I was promised 3 months of free service and then $50 a month for 1 gig fiber. It started out fine but when they went to bury my line they left about a 3 foot trench of the wire exposed and my dog chewed on it. I called to have someone come out and now it has been about a month and the wire is still draped over my fence. On top of that I received a bill the first month instead of not being charged. I called in and after about 20 minutes on the phone I was told that they reversed the charges. It's about 3 weeks later now and I just received a notice of disconnection because I didn't pay the invoice I wasn't supposed to be sent in the first place. You guys need to get your act together.

The service is generally good, but a few too many times the internet has been buffering and I almost never had that with my previous service.