Average
447 reviews
Etana CustodyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Etana’s industry-leading suite of custody and trade support solutions allows clients to manage global currencies, crypto currencies and digital assets from a secure environment linked to a range of service providers. We reduce counterparty risk, increase capital efficiency, and mobilize assets across venues for exchanges, institutions, investment professionals, and individuals, all the while providing unrivaled security. Our high compliance standards give clients peace of mind, knowing their assets are protected and secure.
Etana Custody (etana.com) has 447 customer reviews on Rated Honest, with an average rating of 3.1 out of 5.
447 approved reviews, newest moderated first
Mikael S.
Posted
Ran into problems when replacing my mobile. Didn’t know how to re-establish the 2-FA on the Authenticator. Etana customer support reacted quickly and walked me through the steps. All good. Very happy.
Omar D.
Posted
I must say that I'm more than pleased with the support service. The response time is "WOW!". Immediate.
AA
Posted
Etana is the best custodial company on planet earth. I can’t imagine why anyone has had a bad experience.
Robert E.
Posted
Very Good communication and always helpful!
Aguila V.
Posted
I have been working with Etana for a couple of years and they have always been very helpful. Etana customer service does a great job, I am glad to work with them
Vaselj D.
Posted
Amazing service… Great experience My wire was received in 1day and it was ready to transfer to confirmed Kraken account HIGHLY RECOMMENDED, AAA
Adedayo A.
Posted
Satisfying experience with the support team
ibrahimciroma96
Posted
I was shocked to receive a mail that my account has been closed after being accredited. The painful aspect is I did not even start using the account, and I was not told what I did wrong. The unfortunate thing for Etana is I am not the one that will lose, it is Etana that will lose. I can simply move to another service provider that can accommodate me. If you go about closing accounts without letting your customers know what they did wrong, you will soon run out of business.
