Average
447 reviews
Etana CustodyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Etana’s industry-leading suite of custody and trade support solutions allows clients to manage global currencies, crypto currencies and digital assets from a secure environment linked to a range of service providers. We reduce counterparty risk, increase capital efficiency, and mobilize assets across venues for exchanges, institutions, investment professionals, and individuals, all the while providing unrivaled security. Our high compliance standards give clients peace of mind, knowing their assets are protected and secure.
Etana Custody (etana.com) has 447 customer reviews on Rated Honest, with an average rating of 3.1 out of 5.
447 approved reviews, newest moderated first
Paul C.
Posted
i made a mistake, they very professionally pointed out where i was wrong.
Response from Etana Custody· Jun 15, 2023
We are pleased that we were able to help resolve your issue, and Etana is glad that we were able to meet your expectations. Thanks, Etana Support Team
Marie
Posted
J'ai fait un transfert de Kraken vers Etana (a la demande de Kraken) puis de Etana sur mon compte Singapour. qui avait déja fonctionné auparavant ... ne voyant rien bouger sur le compte, j'ai créé des tickets, les réponses étaient d'attendre. puis j'ai reçu un message me demandant d'envoyer les coordonnées de la banque en PDF plus un statement, plus mes infos fiscales etc .... et de les communiquer dans cet email sans sécurité. j'ai vérifié en me connectant sur mon compte ETANA, je me suis aperçu que mon compte avait été effacé et que mon virement n'existait plus ... aucune nouvelle ... je suis en train de perdre (ou de me faire voler) 4.900€ .... sans recours possible ... Kraken me disant qu'ils ne sont pas responsables ....
Don S.
Posted
Hi dear Etana Custody !!! its my third deposit and Transfert with Etana to my bank account here in Ecuador, I am very happy for the fastest service and cost, Very Safe,2 days ago I suggest my wife to open account on Etana and run Transfert on the platform between Kraken and Etana , Thanks again and wish long life to Etana Custody 333% better than Bank Frick !!! Ride ON !!!
Response from Etana Custody· Jun 15, 2023
The Etana Team would like thank you for your review about our positive review - it means the world to us and we are thrilled to have exceeded your expectations. Etana Support Team
James S.
Posted
Timely, helpful feedback. Thank you!
Response from Etana Custody· Jun 15, 2023
We take pride in providing exceptional service and quality products, and it is always rewarding to hear that our efforts are appreciated.
Comercial T.
Posted
We are satisfied with the attention, because, despite the fact that the process was long and dense in the amount of documentation that we had to send, we were always well assisted and guided by the advisor who assisted us, which helped the process to flowing until confirmation.
Response from Etana Custody· Jun 15, 2023
The Etana Team would like thank you for your review about our positive customer service - it means the world to us and we are thrilled to have exceeded your expectations.
Roni D.
Posted
they have processed my document verification very fast.
Response from Etana Custody· Jun 15, 2023
The Etana Team would like thank you for your review about our positive customer service - it means the world to us and we are thrilled to have exceeded your expectations.
Daniel C.
Posted
My account has been placed under review. There was a slight delay in receiving the requested documents. After confirming receipt, the whole process was quick and professional. I affirm that I trust Etana to make my withdrawals and deposits. I suggest creating an APP and live chat. Thank you support team. Daniel C Impexp
Response from Etana Custody· Jun 15, 2023
We take pride in providing exceptional service and quality products, and it is always rewarding to hear that our efforts are appreciated.
Anonymouse
Posted
Quick and easy service.
Response from Etana Custody· Jul 6, 2023
We take pride in providing exceptional service and quality products, and it is always rewarding to hear that our efforts are appreciated.
