Bryan
Posted
The delivery service was very quick…
The delivery service was very quick also the quality of the bike is perfect I love it so much and it’s so fun

Excellent
700 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eskute Bike is a fast-growing ebike company. We keep offering more choices to people who e-bike to commute and those who e-bike for leisure. It strives to capture a confident, carefree life intended for customers by relentlessly inventing creative innovations.
Eskute US (eskute.com) has 700 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
700 approved reviews, newest moderated first
Bryan
Posted
The delivery service was very quick also the quality of the bike is perfect I love it so much and it’s so fun
Mario H.
Posted
The customer service is extraordinary—if I could, I’d give it 10 stars! Simon is truly exceptional. I’ve worked as a quality manager for practically my entire life, and I can confirm that this is exceptional service! This is really the way to make a customer happy!!! Since I’d been waiting for my bikes for a month, I received compensation. WOW! He didn’t have to do that, but it’s that little extra touch that means we can’t say anything but good things about Eskute (and especially Simon’s kindness)! Plus, when I opened my box, I found a dammaged tire and inner tube. Without being able to tell if I’d damaged them or if they’d arrived that way, Simon didn’t hesitate for a second—he’s going to send me a new tire with a tube! Once again, WOW, what service—thank you, Simon. Many companies would do well to follow Eskute’s example when it comes to customer service. I highly recommend Eskute to everyone! A very happy customer!
Jr L.
Posted
bella was amazing 100/10 customer service!!
wayne E.
Posted
GREAT NO ONE GAVE UP GREAT BIKE. WILL SHARE WITH AMAZON MANYMANY THANKS WAYNE
chen W.
Posted
customer service is great. Zhou is super helpful to ensure the bike is delivered to our home. We had some issues with Fedex delivery the 1st time.
Brian
Posted
The bike was easy to put together for my teenage son, light, and the battery range was great. Excellent bike for the price point
Dale H.
Posted
they were very good with thier reply back to my concerns and dealt with them very promptly and the bikes are very will made and work excellent
Jane D.
Posted
I ordered a trike & it arrived wi a bent axle. The company had me return the battery & sent me a new trike within 2 weeks. The customer service throughout was top notch. I am riding my trike & getting used to the power of it.