Great
201 reviews
eSIM4TravelHonesty, pricing, process and quality scores appear once 5 customers have rated them.
eSIM4Travel belongs to FreshQ Inc. in Silicon Valley, CA, United States.eSIM4Travel serves as an online service provider catering to travelers and is supported by telecommunications service providers. We offer competitive services empowered by an efficient network of online service partners
eSIM4Travel (esim4travel.com) has 201 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
201 approved reviews, newest moderated first
Jens
Posted
Preis und Produkt ist super. Tolle Hotline, die schnell, unkompliziert und freundlich hilft. Super Erfahrung.
Response from eSIM4Travel· Feb 12, 2025
Danke für deine Ermutigung! Wir freuen uns, dass wir dir helfen konnten, und hoffen, dich in Zukunft wiederzusehen. Wishing you all the best! 💓💓 - Giny @esim4travel
Ines
Posted
I tried to use eSim4travel in multiple countries and unfortunately the services is not reliable. The network connection keeps getting interrupted and is not working for hours which is a problem when travelling and relying on the service. The customer support is very responsive and trying to find solutions quickly, but I would prefer a reliable network coverage. Can’t recommend.
Response from eSIM4Travel· Feb 7, 2025
Hello Ines, Thank you for your feedback. We sincerely apologize for the network issues you encountered during your trip to South Africa. We understand the importance of a stable connection while traveling and truly regret the inconvenience this has caused you. Unfortunately, there was an unexpected network disruption in South Africa during your trip, which affected your experience. We have been actively communicating with our partners and are continuously working to optimize our services to provide a more stable and reliable connection. We sincerely apologize for any inconvenience this may have caused you. If you need any assistance, please feel free to reach out to our customer support team—we are always here to help. Wishing you all the best! 💓💓 - Giny @esim4travel
Christina D.
Posted
I received super fast and excellent customer support. The problem was solved within seconds. What an amazong service! Thank you so much!
Response from eSIM4Travel· Feb 7, 2025
Hello Christina Dimopoulou, Thank you for your kind words and encouragement! We’re delighted to hear that our support team could assist you quickly and efficiently. Your feedback truly means a lot to us and motivates our team to keep delivering even better service. Wishing you all the best! 💓💓 - Giny @esim4travel
Arian
Posted
Jede zweite E-Sim funktionierte aus irgend einem Grund nicht während meiner Asien reise. Sehr ärgerlich und zeitaufwendig. Ich würde es absolut nicht weiterempfehlen. Es ist ein First Support vorhanden, was gut ist, dieser liefert aber immer nur das gleiche, bis man eine neue E-Sim bekommt, die dann plötzlich geht (ausser dem letzten Mal, worauf ich keine neue mehr gekauft habe). Wirklich sehr unzuverlässig.
Response from eSIM4Travel· Feb 7, 2025
Hallo Arian, Vielen Dank für Ihr Feedback. Wir möchten uns aufrichtig für die Probleme entschuldigen, die Sie während Ihrer Reise nach Asien erlebt haben. Wir verstehen, wie frustrierend dies gewesen sein muss, und bedauern die Unannehmlichkeiten sehr. Das ist definitiv nicht die Erfahrung, die wir unseren Kunden bieten möchten. Wir legen großen Wert auf die Meinung jedes Kunden und haben Ihren Fall sorgfältig überprüft, um unseren Service kontinuierlich zu verbessern und eine stabilere und zuverlässigere Verbindung zu gewährleisten. Gleichzeitig arbeiten wir daran, unser Kundensupport-Erlebnis weiter zu optimieren. Nochmals entschuldigen wir uns für die Unannehmlichkeiten und hoffen aufrichtig, dass wir in Zukunft die Möglichkeit haben, Ihre Meinung zu unserem Service zu verbessern. Falls Sie weitere Fragen oder Anliegen haben, zögern Sie bitte nicht, unser Support-Team zu kontaktieren – wir sind jederzeit für Sie da. Wir wünschen Ihnen alles Gute! 💓💓 - Giny @esim4travel
Erika K.
Posted
Amazing polite and quick service ❤️
Response from eSIM4Travel· Feb 7, 2025
Hello Erika Klimkaite , Thank you for your kind words! We’re so happy to hear that you had a great experience with our support team. Your feedback truly means a lot to us, and we sincerely appreciate it. Wishing you all the best! 💓💓 - Giny @esim4travel
Lucas
Posted
Worked very well for a trip to Costa Rica, fair price and very responsive support. Sometimes I needed to disconnect (airplane mode) and reconnect to have data
Response from eSIM4Travel· Jan 17, 2025
Thank you for your feedback! We’re so happy to have been able to support your trip. Your feedback means a lot to us, and we’ll keep working hard to provide you with an even better experience for your future travels! Wishing you all the best, 💓💓 -Giny @esim4travel
FB
Posted
Great support from customer service! I mixed up two eSIMs in Malaysia- they got it resolved in no time. A big thank you to the team!
Response from eSIM4Travel· Jan 17, 2025
Thank you for your support! We’re so glad we could assist you and hope to continue being your trusted travel friend in the future!! Wishing you all the best, 💓💓 -Giny @esim4travel
Ninan T.
Posted
Used thier service in Turkey & Kazakhstan,never dropped signals,always got the fast 5G,very easy to download and use,no set up really required, company has made it so easy,no tech skills required.Excellent customer care.i will continue to use in future as well.Very happy with the service. Ninan
Response from eSIM4Travel· Jan 17, 2025
Thank you so much for your thoughtful review! We’re truly delighted to have been able to assist you on your journey. We look forward to continuing to be your reliable companion in future travels, always ready to support you whenever needed. 😊 Thank you once again for your support!! Wishing you all the best,💓💓 -Giny @esim4travel
