ErsanailsReviews of ersanails.com

Response from Ersanails· Aug 19, 2025

We are truly sorry for the delay in delivering your order. This unexpected hold-up has likely caused inconvenience to your plans, and we feel deeply regretful about it. Please rest assured that we have taken this issue seriously. We are currently optimizing and strengthening our shipping process management—from inventory checking to logistics coordination—to ensure that all future orders can be delivered strictly on time, and we will do our best to avoid similar situations. Additionally, we would like to express our sincere gratitude to you for your recognition of our products. Your trust is a great motivation for us to improve our services, and we are committed to providing you with a better shopping experience.

Response from Ersanails· Aug 19, 2025

Your praise means the world to us and serves as a great motivation for our entire team. We always strive to offer the best products and services, and it's rewarding to know that our efforts have met your expectations. If you have any further needs or suggestions, please don't hesitate to let us know. ❤️

Response from Ersanails· Jul 30, 2025

Hi Theresa, I'm truly sorry for the delay in getting back to you. Due to some team members on sick leave recently, our Customer Service Team has been a bit short-staffed, which has unfortunately caused slower response times. We sincerely apologize for the inconvenience and the frustration this may have caused you. I’ve just submitted a request for your information — would you mind sharing your order number and email address with us? This will help us check the status of your package as quickly as possible. Again, I’m really sorry for the inconvenience. We’re also passing your feedback along to our team internally to help improve our service moving forward. Warm regards, Customer Service Manager Ersa Nails

Response from Ersanails· Aug 19, 2025

There's a tip for using sticky tabs. Before applying the nails on, please make sure that the nail bed is dry and filed down. This step is crucial for a strong bond. You can check out this video for a helpful guide: https://www.instagram.com/reel/DCzJiHhvZsQ/ Then, you may use the blow dryer to heat up the sticky tabs for 10 seconds and apply the nails on. This can help it stay longer! When using sticky tabs, we recommend applying the press-ons at a 45-degree angle and pressing down for about 15 seconds. After application, it's best to avoid any contact with water for at least 2 hours to ensure the tabs adhere properly. If you choose our Solid Nail Glue Gel, here are some important tips to ensure optimal application: 1. UV Lamp Usage: When using the UV lamp to cure the Solid Nail Glue Gel, please ensure the lamp is in close contact with the surface of the nail. The curing time should be at least 120 seconds. For the best results, we recommend curing the nails from different angles, with each angle receiving at least 120 seconds of exposure. 2. Amount of Glue Gel: Use an appropriate amount of Solid Nail Glue Gel. Applying too much can negatively affect the adhesion and curing process. A small, adequate amount will provide the best hold. If you have any further questions or need assistance, please don't hesitate to reach out.

Response from Ersanails· Aug 19, 2025

Your praise means the world to us and serves as a great motivation for our entire team. We always strive to offer the best products and services, and it's rewarding to know that our efforts have met your expectations. We are currently optimizing and strengthening our shipping process management—from inventory checking to logistics coordination—to ensure that all future orders can be delivered strictly on time, and we will do our best to avoid similar situations.

Response from Ersanails· Aug 18, 2025

There's a tip for using sticky tabs. Before applying the nails on, please make sure that the nail bed is dry and filed down. This step is crucial for a strong bond. You can check out this video for a helpful guide: https://www.instagram.com/reel/DCzJiHhvZsQ/ Then, you may use the blow dryer to heat up the sticky tabs for 10 seconds and apply the nails on. This can help it stay longer! When using sticky tabs, we recommend applying the press-ons at a 45-degree angle and pressing down for about 15 seconds. After application, it's best to avoid any contact with water for at least 2 hours to ensure the tabs adhere properly. If you choose our Solid Nail Glue Gel. Here are some important tips to ensure optimal application: 1. UV Lamp Usage: When using the UV lamp to cure the Solid Nail Glue Gel, please ensure the lamp is in close contact with the surface of the nail. The curing time should be at least 120 seconds. For the best results, we recommend curing the nails from different angles, with each angle receiving at least 120 seconds of exposure. 2. Amount of Glue Gel: Use an appropriate amount of Solid Nail Glue Gel. Applying too much can negatively affect the adhesion and curing process. A small, adequate amount will provide the best hold. If you have any further questions or need assistance, please don't hesitate to reach out.

Response from Ersanails· Aug 18, 2025

We were thrilled to receive your kind praise for our products—your recognition of our nail designs and quality means a great deal to our entire team. It’s feedback like yours that keeps us passionate about crafting pieces that meet (and exceed) our customers’ expectations.

Response from Ersanails· Aug 18, 2025

We were thrilled to receive your kind praise for our products—your recognition of our nail designs and quality means a great deal to our entire team. It’s feedback like yours that keeps us passionate about crafting pieces that meet (and exceed) our customers’ expectations.