Average
131 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
epicwaterfilters.com is listed under Industrial Supplies.
epicwaterfilters.com (epicwaterfilters.com) has 131 customer reviews on Rated Honest, with an average rating of 3.1 out of 5.
131 approved reviews, newest moderated first
Elizabeth V.
Posted
The main thing I like about Epic water filters is that they take out 99.9% of all the bad stuff in my city water
Response from epicwaterfilters.com· Oct 23, 2026
That's what we're here for! Glad to hear you're happy with the quality of filtration our filters provide and our subscription service! We appreciate the Epic review Elizabeth! 🙂
TP
Posted
Thank you for the quick solution to the issue i experienced
Response from epicwaterfilters.com· Oct 23, 2026
So glad you found our support team responsive and helpful and that we were able to solve your issue. Thank you for sharing your experience ❤️
David O.
Posted
Easy clean water.
Response from epicwaterfilters.com· Oct 23, 2026
Exactly what we're going for! 😎 Thank you for sharing! ❤️
LD K.
Posted
Worth contending with dogs and cats who taste this water and feel the need to defend it!! They accept offerings of Meat.
Response from epicwaterfilters.com· Oct 23, 2026
Sounds like the dogs and cats have claimed the water as their own! 😂 Glad they're enjoying it, and hopefully the meat offerings are keeping the peace!
Ola
Posted
love how my water tastes now
Response from epicwaterfilters.com· Oct 23, 2026
Love to hear it, Ola! So glad you're enjoying your water now!
Nedalie D.
Posted
Best water filter I've ever used. Even my husband drinks water now. I tell everyone I know about Epic Filters. Even our dogs only get Epic filtered water!! Love this product and their customer service people are friendly and amazing!
Response from epicwaterfilters.com· Oct 23, 2026
That is so Epic to hear Nedalie! Love to hear the whole family, including the dogs, are enjoying the clean water! Thank you so much for all the support and for sharing your experience. I'm so glad you're enjoying the product!
betsyc2003
Posted
I have submitted my dissatisfaction with the lid of the pitcher…it leaks. When I pour water, I have to, tightly, hold the lid down to prevent water spilling out onto the counter and floor. This is awkward and unnecessary because of the size of the pitcher and how much water it holds. I’m considering investing in a different water purifier system because of this issue. To date, no one in the company has addressed this. Very disappointing.
Response from epicwaterfilters.com· Oct 23, 2026
I'm really sorry to hear about the trouble you've been having with your pitcher lid, especially since you've already reached out and haven't received the assistance you needed. I'm not saying this is necessarily the case, and regardless, I understand how inconvenient it is to have to hold the lid while pouring. Can I ask if you're pouring while there's still water in the upper reservoir, or if this is happening even after all the water has filtered through? Our pitcher is designed to be poured from once the upper reservoir has emptied. However, the lid isn't designed to form an immovable seal, so we do recommend keeping a hand on it when tilting the pitcher significantly, as the weight of the water and wet filter can cause the lid to shift outward slightly. If you're willing, please send us an email at [email protected] with the word "agent" in your message. We'd appreciate the opportunity to look further into this issue and see about getting you a replacement lid if yours is particularly loose, even when pouring with an empty upper reservoir.
Michael R.
Posted
Great quality product, easy to use, great quality water. Exactly what I was hoping for. Thanks Epic !
Response from epicwaterfilters.com· Oct 23, 2026
Of course! Thank you for sharing your experience and the support! So happy to hear you are enjoying the product and clean water!
