eosfitness.comReviews of eosfitness.com

Today me and my 13 yr old daughter had a very upsetting experience at the gym. We only use the pool facility and do not use any other equipments. My daughter was wearing a standard swimsuit while i was wearing a clean tahirt and trousers. Out of nowhere a guy stopped us and demanding to know why im not wearing the swimsuit. I was completely shocked and caught off guard. I politely told him if he needed to talk he can go to the manager talk he cant stop our way and talk like this. He then pointed some pool noodles scatterd by others rudely told me to go and pick them up. The interaction left us speechless, scared and traumatized. I immediately filed a complain and the front desk and the staff reassured me that the guy had no right to confront us. They promised me to talk with that guy and follow up me tomorrow. Im sharing this to warn others to be aware of this kind of behavior.

horrible business practices they are a rip off I would never recommend them stay far away from them they will take your $$$$ and keep billing you far after you have cancelled they billed my account $3, 0000 after I cancelled I am now having to talk with my bank and also having to contact the Texas Attorney General regarding this matter, If you have problems with please write a letter of complaint to the Texas Attorney Generals office.

This company has nearly 2400 complaints to the BBB in the last 3 years over shady billing practices. I wish I had known that before I signed up. I have been trying to cancel my membership since Jan and they keep making excuses and charging my credit card. Its a scam. RUN away from them.

Wow the nerve of some people! Need to set record straight. I went to new EOS at Northern and 19th Ave Phoenix, Arizona. Wanted to take advantage of special rates and finally got a shirt for free! This is my 3rd membership beacaue if you want to downgrade or upgrade you get a new membership. While negotiating the membership agreement had a note section that managers or sales reps can leave diaglog. Basically talking shit about a customer. Chris Espinoza never addressed me like a man about his comment " Member comes down to complain about sauna broken says that I cussed him out and called him a "bi@ch" and that member said he be in jail if he acted out. Signed Chris Espinoza! First of all no company should allow employees to put stuff down on anyones membership for other employees eyes to see. Invasion of privacy. 2nd no rebuttal! It was back in February 2026 that I called front desk to see if sauna was back up. The girl said yes right away. I said can you check for sure. She said sure give me a minute. Well 4 mins passed and she came back and said the sauna is working. I than preceeded down 12 miles stop and go traffic to gym to work out. When I came in I recognized her voice and she was working front desk. I thanked her for checking for me and she said no problem. As I entered the locker room the repair sauna sign was posted on glass. I immediately became enraged but not unprofessional. I proceeded back to front desk and told her if you really did nit want to help me you could have said so. What you did was disrespectful and if anyone unbalanced had this happen to them, they would probably be in jail. I walked out. She did not even try to apologize. I summon it up to, this new generation is selfish and mean! Well time goes on and today I see this inaccurate remarks on my member page, as I was waiting for manager to get back. EOS has a right to keep any info on anyone, however its one sided and does not reflect fair reporting. I find it gossip and in writing is what people of authority who have a pyschology major, counselor, teacher, or any college professional! Chris Espinoza has no degree and not manager in February. He was still sales under Jesus. He did this remark as a CYA cover your ass, because he knows that if I talked about his devious hustling, behavior to get me to sign the physical training contract. He be fired! Promising training sessions with him personally and than ghosting me. We set up times and he cancel and not be respectful and let me know he cancelled. I walked in on his last "ghost" at squat rack, shook his hand and walked away never to speak again to him. I respect myself and do not need this shit. I come from a generation of a handshake and promises made promises kept. He also manipulated me from the major sorrow I had with Charlie Kirk being murdered. He shared about his long term relationship that went bad. It was his birthday night and I invited him to Bull Shooters, drinking, karaoke and talking, I paid for it all 12 beers each over 6 hours. All along it was one big lie, use, manipulate, sell at any cost a physical training contract. I ran this through AI and have forgiven myself for being baited and manipulated. Thats why EOS has negative reviews on personal training about the deceptive sales practices. He is now a manager. He made the sales! I know how!

I am brand new to the Winchester/Temecula community, I recently moved down here and I was looking for a gym to sign up for and I saw that Eos Fitness in Winchester off of Thompson Rd looked interesting. So I signed up for a 7 day gym pass. When I came in I was greeted at the front desk but after showing my Id and letting them know where I live they told me I had to wait to workout even though I signed up for a 7 day free gym pass. So I sat down and waited for someone to allow me to workout and I wait for 15 mins. Which was ridiculous, on my day off of work I didn’t come to sit down I came to workout. So I was really disappointed and unsatisfied with there urgency to welcome a new customer and there customer service.

Maria was very helpful and welcoming for my first trips in the gym.

Eos is a great gym with plenty of amenities. But if I walk into heaven and receive mediocre customer service, the sights won’t do much. I signed up for the basic package. Five months later, come to find out I’ve been being charged $40 a month. I couldn’t even get towels. I asked to be reverted to the basic, without asking for refund or anything. I was informed that although the representative signed me up for something different than the membership agreement I was provided and led to believe I signed up for, I would have to pay $80 before reverting to the basic. With this business, regardless of the situation, apparently the customer is always wrong.

i really wish i would have looked up the reviews before hand.. what a nightmare. They are thieves, they charge you for a service that they even if you have to cancel within a couple of days they do not give your (owed) money. I knew someone else who cancelled and kept getting billed and now in collections.. Stay Away!!!! there are many other gyms, go there or do it online, anything is better than this company who will just give you a run around.