Elova Jewelry Reviews | Read Customer Reviews of elovajewelry.com

Elova Jewelry Reviews | Read Customer Reviews of elovajewelry.com

Elova Jewelry reviews

664 approved reviews, newest moderated first

Diane B.
Posted Sep 1, 2026
Not As Advertised
The stones used in the necklace have colors that look "flat" in comparison to what you advertise. The only "vibrant" color is the white pearl!
Response from Elova Jewelry· Sep 1, 2026
Hi Diane, We're truly sorry to hear the item didn't quite match what you were hoping for! We still want to help make this right, so we've sent a message to the email address you used at checkout with a resolution. Please feel free to reply there whenever you're ready! 🤍 With love, Team ELOVA
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Susan M.
Posted Sep 1, 2026
Promotvdelueverybwenoackagrd product
Promotvdelueverybwenoackagrd product. The necklace meets my immediate needs in that it is easy to fasten. Attractive product
Response from Elova Jewelry· Sep 1, 2026
Hi Susan, Thank you so much for these kind words! So glad the necklace is easy to fasten and that you're finding it attractive. We are looking forward to see you checking our other designs.🤍 With love, Team ELOVA
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Chuck B.
Posted Aug 31, 2026
Mom loves her new pearl necklace thank…
Mom loves her new pearl necklace thank you Elova!!
Response from Elova Jewelry· Aug 31, 2026
Hi Chuck, That's wonderful to hear, thank you so much! So glad your mom is loving her new pearl necklace. We're looking forward to having her check out some of our other designs too! 🤍 With love, Team ELOVA
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Randy M.
Posted Aug 31, 2026
Buyer Beware
Buyer Beware! I purchased the turquoise pearl necklace. It was $59. that was the special sale price. After purchasing I saw the exact necklace on Amazon for $39. It wasn’t a knockoff they had Elova Jewelry listed as the seller. I kept the $59. I didn’t want to go through the all the hassle of mailing it back at my expense. This company is a rip off. The necklace on Amazon is exactly the same necklace that they are selling. I did extensive research on this your paying $20 more to cover the cost of all the ad’s on TikTok an Instagram.
Response from Elova Jewelry· Aug 31, 2026
Hi Randy, Thank you so much for sharing this, and I want to clarify, we don't sell on Amazon at all, ELOVA is only available through our own website, elovajewelry.com. Any listing on Amazon using our name or images isn't from us, so we can't vouch for that product or its authenticity. The good news is, since you purchased directly from us, you're covered under our lifetime guarantee, so if the necklace ever tarnishes, we'll take care of it for you, something you can only enjoy when buying from the original seller. We're glad you're enjoying the necklace, and please feel free to reach out directly anytime if you ever have questions about an order. 🤍 With love, Team ELOVA
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Judy M.
Posted Aug 30, 2026
I received a beautiful pearl necklace…
I received a beautiful pearl necklace that turned out to be 2 inches short of advertised 20 inches. I contacted the company, without hesitation they apologised and sent a replacement free of charge. Very prompt and great customer service
Response from Elova Jewelry· Aug 31, 2026
Thank you so much for sharing this, Judy! We're so glad we could make it right for you, and that you're happy with how it was handled. If you ever come across another issue, please know we're always here to lend a hand. 🤍 With love, Team ELOVA
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Iris
Posted Aug 29, 2026
Exactly my as it shows beautiful
I love my pearl necklace so much I ordered the turquoise one also. I wanted the blue one but it didn’t come in silver. The quality of the necklace is great and the customer service team is excellent.
Response from Elova Jewelry· Aug 31, 2026
Thank you so much for these kind words, Iris! We're so glad you're loving both pieces. Since you're subscribed, You'll get notifications if a silver version of that other necklace ever becomes available. And thank you for your thoughtful words about our customer service, that's exactly the kind of experience every one of our customers deserves! 🤍 With love, Team ELOVA
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E C.
Posted Aug 27, 2026
No response to return request
I received the necklace and wish to return it. I have now sent 3 emails asking for return instruction and have had no reply at all. I am increasingly concerned that my return request and refund will be ignored. Was not a cheap purchase. Be warned :(
Response from Elova Jewelry· Aug 29, 2026
Hi Elizabeth, We are truly sorry for the frustration this caused, our emails may have crossed paths or landed in your spam or junk folder, but we definitely did respond to all your emails. Upon checking, your return inquiry has already been resolved and the full refund has been issued to you. We truly hope we've made this right for you, and we'd love to see you browsing some of our other styles in the future. 🤍 With love, Nienke
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Consumer N.
Posted Aug 26, 2026
They are beautiful stones
They are beautiful stones. I have purchased the turquoise one and the pearl with light blue stone absolutely beautiful. My only things is the gold color clasp looks gold filled and will not hold it’s bright color.
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