ElectropartsonlineReviews of electropartsonline.com

For the last two weeks, I have tried to contact the company to return a board I purchased and have not been able to get a response. Their web site does not appear to be active/responding.

I tried to return my order, they advertise free returns, but you can't get ahold of them at all. Their phone is disconnected, and their email is full. I emailed and called several times over several weeks to make sure. Oh well.

Customer service takes way to long to reply i wanted to return a Power board i had bought for a tv to fix and it was not the issue the tv had when i went to file a return it took over a day for them to reply and they said they would send me a separate email with the return label and never got it i emailed them again they said they would send another never got it then again,don’t buy from them terrible!

This place is a scam. I ordered through Amazon a main control board for Samsung un46c6400. They sent a power supply board that not even for used for this model. Fortunenately, Amazon had me sent back the item for full refund. I don't buy any electronic repair parts beside Amazon and Ebay. Please read through this article before consider ordering part from this place.

This business uses Amazon Pay which is fraught with errors and omissions making it uncertain that you will receive your order. The largest omission is the fact that you cannot review your order for accuracy before paying for it. Furthermore, electropartsonline immediately received an email from me indicating that the shipping address was wrong. Their response stated that the order had already been processed and supplied a tracking number. As of 10 PM EST, the shipper has NOT received the package which means electropartsonline could have corrected the mistake and simply chose not to. That's a deal breaker for me. I will never use them again. 👎👎

Tried ordering a part, but the part was defective and did not receive the full refund either. Never ever trusting this site ever and would never refer this website to anyone.