customer
Posted
The step by step instructions were great
The step by step instructions were great

Average
677 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce.Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth.Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Elavon U.S. (elavon.com) has 677 customer reviews on Rated Honest, with an average rating of 3.4 out of 5.
677 approved reviews, newest moderated first
customer
Posted
The step by step instructions were great
Rev. Hawley M.
Posted
Sharon made my experience GREAT!! I have problems every month logging in to print my statements. I was mad! Sharon not was not only patient and kind, she found out I had THREE accounts. She deleted two and we put in a new password for the correct account! I'm so relieved. SHARON is a TREASURE! Professional, thorough, very patient, friendly. I hope I get to work with her again sometime! Tell her I said THANKS!
customer
Posted
Outstanding service - took over an hour - to solve the issue - She was very patient - confident and determined to get the issue Fixed
Melinda W.
Posted
A live person who was professional, knowledgeable, and friendly.
customer
Posted
The agent was very understanding and helpful!! I am not very Tech Savvy, So she was patient with me and even called me on my cell phone when I was at my card reader because I don't have a phone right by it!
Rachel N.
Posted
I spoke to Christine today as I locked myself out of my online merchant portal. She was helpful, efficient, knowledgeable and personable! A pleasure to speak with and refreshing to get someone with her personality as this attribute can be rare in the customer service industry these days!
Sean
Posted
Two separate Merchants made fraudulent charges against me, and at least one of the charges was for site "elavon.com". Merchants name in a billing charge was "TIM*" (and bunch of numbers). Moreover my bank informed me that it's mass situation and many cards were affected!
Response from Elavon U.S.· Oct 1, 2025
Good morning, Sean. Thank you for taking the time to leave a review. I understand you've been the victim of fraud. We're happy to review this with you to see how we can help. Please send us an email to [email protected] with your phone number, merchant ID and reference # 59940, and we will call you directly to assist. We look forward to hearing from you. ^Heather
Vicki K.
Posted
Vasilina Borisevich was wonderful!