Dennis R.
Posted
It been a month and half of my order n…
It been a month and half of my order n still ain’t received paid extra money for it to come sooner n im still waiting never again horrible experience

Average
697 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Please contact us prior to leaving a negative review. We would prefer working with you to resolve your issue. You may call us at 310-533-5150 between 930AM - 5PM PST or you may email us at [email protected]. We typically respond to all emails within 24-48 hours.
EIO (eio.com) has 697 customer reviews on Rated Honest, with an average rating of 3.7 out of 5.
697 approved reviews, newest moderated first
Dennis R.
Posted
It been a month and half of my order n still ain’t received paid extra money for it to come sooner n im still waiting never again horrible experience
Jeff M.
Posted
You advertise shipping with delivery in 3-5 days. You don't disclose that it is coming from overseas and must clear customs. My order has been sitting in Torrance, CA for four days. I have no confidence it will get here anytime soon.
Ronald L.
Posted
They actually have a wide selection of Wright hand tools. Prices were very reasonable.
Donet S.
Posted
My experience has been favorable.No problem placing and receiving orders in a timely manor.The standard of tools offered are of high quality.
Troy H.
Posted
It took 26 days to get my order. When I called about it I was told I would get a call back with and update. Never got a call back.
John L.
Posted
They had exactly what I was looking for, helped me set up my purchase, and gave me some stickers for my toolbox! I’ll be back again for sure.
Joseph M.
Posted
When so many companies off load their support to AI and automated machines, it's nice to deal with a business that still uses and relies on people. Ordered a tool set, expecting a 2 week wait. They get in touch with me to let me now that the company extended the timeline for the back order. So instead of waiting I talked with the guy and he was able to suggest an alternative set that was close enough to what I wanted and it was one they happened to still have inventory on hand for. Usually this would an entire process with other companies as I would have to go through the machine to get to a person who would need for me to go through a process. In fact, a lot of places won't tell you when a wait time increases. They'll leave you hanging until you call in yourself and learn what happened. Dealing with a person right off the bat, I got everything taken care of that phone call and my tool were delivered Friday. Support was a great guy.
Debby W.
Posted
Ordering was set up to be simple and my item arrived quickly and in perfect condition. I will definitely order again soon.