Excellent
389 reviews
Evergreen Credit UnionHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Evergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.Join EvergreenAbout UsContact Us
Evergreen Credit Union (egcu.org) has 389 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
389 approved reviews, newest moderated first
Michael
Posted
The woman on the telephone is extremely helpful, and great customer service today. Thank you for all your help!
Response from Evergreen Credit Union· Dec 28, 2023
Thank you for your kind words, Michael! We're happy to help. Best, Emma Evergreen CU
customerR P.
Posted
Easy,fast,helpful took longer with tha automated line than it did with CS
Response from Evergreen Credit Union· Dec 27, 2023
Thank you for sharing your experience with us! If you ever have any additional questions or comments, our Member Experience Center team is happy to serve you and can be reached at (207) 221-5000. Best, Emma Evergreen CU
Denise M. “Denise” N.
Posted
Best customer service and experience at any of the EGCUs...I'm so happy to be part of the CU experience with Evergreen...
Response from Evergreen Credit Union· Dec 26, 2023
Thank you, Denise! We're glad you're part of the Evergreen Experience! Best, Emma Evergreen CU
customer
Posted
Judy Brochu did a great job.
Response from Evergreen Credit Union· Dec 26, 2023
We're happy that Judy was able to help you, Jeremy! Thank you for leaving a review with us. Best, Emma Evergreen CU
Gracie J.
Posted
Rebecca Lanefski politely answered the call, listened to what I needed. She asked specific questions and responded to what I needed. She did all this in a professional manner. I asked if she could get the information to me in a timely manner and she did just that. If I were in a position to hire more employees she would be on the top of my list.
Response from Evergreen Credit Union· Dec 26, 2023
Thank you for your review, Gracie! We're happy that Rebecca was able to help you. Best, Emma Evergreen CU
Jeremy C.
Posted
I wanted to share how wonderful of an experience I had in securing a Home Equity loan with Justin Collett. From the first interaction till the last communication he has been responsive, informative and just a pleasure to work with. I sincerely appreciate his professionalism and knowledge in making this one of the easiest financial transactions I have ever experienced. My kudos to Justin and his team. They’re top notch and will highly be recommending them to friends and family.
Response from Evergreen Credit Union· Dec 26, 2023
Hi Jeremy, Thank you for your kind words, Jeremy! Justin and his team work hard every day so members can have positive experiences like this. Please reach out if you have any questions or comments!
John and Rose D.
Posted
We found Judy Brochu to be sincerely warm and friendly. Anyone can read a script but Judy was obviously doing more than that. She was knowledgeable and patient and took our information and passed it on by email to the correct department. A few days later the outcome that we requested showed up on our Consolidation Loan. Thank you, Judy. John and Rose Duran
Response from Evergreen Credit Union· Dec 26, 2023
Hi John and Rose, Thank you for sharing your experience with us! We're glad Judy helped you with your loan needs. Best, Emma Evergreen CU
customer
Posted
Great Customer service!
Response from Evergreen Credit Union· Dec 27, 2023
Thank you very much! We're glad we're able to give you the best service we can. Best, Emma Evergreen CU
