Excellent
238 reviews
eFax CorporateHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) is the world’s largest digital fax provider and a trusted global source for the transformation, enhancement and secure exchange of digital information. We leverage our 25-year history of success by providing advanced solutions for regulated industries such as healthcare, finance, insurance, real estate and manufacturing, as well as state and federal government, which result in improved outcomes. Our solutions can be combined with best-in-class managed services for optimal implementations
eFax Corporate (efaxcorporate.com) has 238 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
238 approved reviews, newest moderated first
Greg D.
Posted
Patrice has picked up our Support ticket after a system error and has resolved the problem in a very timely and effective manner. Would thoroughly recommend.
Response from eFax Corporate· May 30, 2022
Happy to read your satisfaction with the good and prompt response from Patrice. We will be glad to assist you again when the time comes. Have a great day Greg!
Gil
Posted
Patrice provided excellent service. He was able to resolve my issue immediately. Great service. Thank you.
Response from eFax Corporate· May 25, 2022
Gil, what a nice and and encouraging feedback for our support team. It makes our day and keeps us motivated. Thanks a million.
Angie
Posted
Patrice helped with password issues and worked with me until we could get things corrected and he could help me understand the dashboard and system.
Response from eFax Corporate· May 25, 2022
Angie, it is a real pleasure to discover your nice feedback following the assistance from our support team. I will make sure Patrice is aware of it. Have a good day !
Nora B.
Posted
Patrice was extremely helpful with my issue with reoccurring admin account locking. Also, it is helpful that I could get help before 7AM ET!
Response from eFax Corporate· May 17, 2022
Hello Nora, we are grateful for your kind words and happy to see we can assist you 24/7 and help you the best we can. Have a wonderful day.
Steve
Posted
Impressive help by Lais to get me logged into our account. Not sure I could have done it without her help and understanding to get me where I needed to go. You serve your company well. You can always hear a smiling voice from across a phone line. Thanks so much.
Response from eFax Corporate· May 12, 2022
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy. Thanks again Steve!
Dan
Posted
Patrice was very helpfully through every step of the call.
Response from eFax Corporate· May 10, 2022
Dan, your review makes us happy and keeps motivated our team to assist our customers the best we can. Have a fantastic day!
Ewan
Posted
Thank you very much Patrice for your help.
Response from eFax Corporate· May 6, 2022
Ewan, thanks for taking the time to share the positive experience with our support today. It means a lot to us. Have a great day.
Lisa G.
Posted
Lais Tedeschi was very helpful, patient and pleasant. Thank you!
Response from eFax Corporate· May 6, 2022
Thank you so much Lisa for taking the time to leave us a 5 star rating - it's much appreciated. We wish you a Happy Friday and wonderful weekend!
