Excellent
2,345 reviews
eFaxHonesty, pricing, process and quality scores appear once 5 customers have rated them.
eFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 1,940 reviews with 5 stars · Clear filters
Marco
Posted
Serenella was extremely helpful and helped me resolve my account issue quickly. Grazie Serenella!
Response from eFax· Jan 14, 2020
Hi Marco That's fantastic Marco, we are thrilled to read that Serenella was extremely helpful and helped resolved your account issue so quickly. We will be sure to pass on your kind words to her, she will be delighted to hear this. Many Thanks eFax Support Team
K.M.
Posted
Very quick response to my email. Request was granted.
Response from eFax· Jan 13, 2020
Hi K.M We are so happy to read that you had a very quick response via email and that your request was granted, we also really appreciate you taking the time to feedback and leave us a review. Should you require further assistance or simply have questions, please feel free to reach out to us anytime or message our Social Team at [email protected] . Many Thanks eFax Support Team
Mikael J.
Posted
Had some issues with payment and set up with my account, but two very skilled employees at J2 (efax) helped me out. Lia Dragus in partiular. Thank you for your time and effort. /Mikael
Response from eFax· Jan 9, 2020
Hi Mikael Thanks for your review. We are delighted to read your feedback about Lia and we are so happy she was able to assist and sort things out of you. No thank you's needed your side, that's what we are here for, the thanks is all ours. Should you require further assistance or simply have questions, please feel free to reach out to us anytime or message our Social Team at [email protected] . Many Thanks eFax Support Team
Del M.
Posted
Andres was extremely helpful and helped me resolve my account issue quickly. I really appreciated his professionalism.
Response from eFax· Jan 8, 2020
Hi Del That's wonderful feedback, Andres will be over the moon to know how helpful he was and how much you appreciated his professionalism, thanks for sharing and leaving us your review. Should you require further assistance or simply have questions, please feel free to reach out to us anytime or message our Social Team at [email protected] . Many Thanks eFax Support Team
Brent S.
Posted
ANDRES was very helpful, and told me about possible reduced cost options to retain us as a client. Unfortunately we have not used your service for some time and until needed we wanted to cancel the account. Based on the service provided by Andres we will definitely return to eFax if we need this service in the future.
Response from eFax· Jan 2, 2020
Hi Brent That's wonderful, we're thrilled that Andres was so helpful and if things change for you in the future we'd love to see you back. Should you require further assistance in the future or simply have questions, please feel free to reach out to us anytime or message our Social Team at [email protected] . Many Thanks eFax Support Team
Joseph D.
Posted
Andy addressed all my issues. Great experience.
Response from eFax· Jan 2, 2020
Hi Joseph We really appreciate your time to feedback in and leave us a review, thanks so much. Should you require further assistance or simply have questions, please feel free to reach out to us anytime or message our Social Team at [email protected] . Many Thanks eFax Support Team
Alain S.
Posted
Just when I was sure that I was going to be send around the houses with unanswered phone numbers and impersonal emails . In came Carmen who sorted my query in a matter of minutes . Brilliant service . Alain Storme
Response from eFax· Jan 2, 2020
Hi Alain Brilliant to read Carmen got you sorted in a matter of minutes and was able to help you out. Should you require further assistance or simply have questions, please feel free to reach out to us anytime or message our Social Team at [email protected] . Many Thanks eFax Support Team
Jessica
Posted
Andrew is very quick and helpful !
Response from eFax· Dec 27, 2019
Hi Jessica We are delighted to read Andrew was so quick and helpful and really appreciate you taking the time to feedback and leave us a review. Should you require further assistance or simply have questions, please feel free to reach out to us anytime or message our Social Team at [email protected] . Many Thanks and Happy New Year ahead, eFax Support Team
