eComEngine Reviews | Read Customer Reviews of ecomengine.com

eComEngine Reviews | Read Customer Reviews of ecomengine.com

eComEngine reviews

105 approved reviews, newest moderated first

Chris
Posted Nov 6, 2020
Works great
Works great for Amazon reviews
Response from eComEngine· Nov 9, 2020
We are glad to hear FeedbackFive is working well for you! Thank you for the review!
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Veinard
Posted Nov 6, 2020
If only more companies had this level of customer support
I've been using Ecomengine for more than 5 years now. Brilliant customer support. Highly recommended.
Response from eComEngine· Nov 9, 2020
Thanks for being a loyal customer! We appreciate the glowing review!
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Laima
Posted Nov 4, 2020
It is not working
It is not working
Response from eComEngine· Nov 9, 2020
Hi Laima, We emailed you last week and have not heard back yet. Please contact us so we can schedule an account review to optimize your messages. We would love to help!
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Mahmoud
Posted Nov 3, 2020
Good
Good platform.
Response from eComEngine· Nov 9, 2020
Thank you!
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Alex
Posted Nov 3, 2020
great software for amazon…
great software for amazon feedback/review request.
Response from eComEngine· Nov 9, 2020
As an Amazon seller, you know first-hand how important reviews are! Thank you so much for taking time to write us a review - We really appreciate it!
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Valentin
Posted Nov 3, 2020
Due to the new Amazon Buyer Letter…
Due to the new Amazon Buyer Letter Policy, I cannot use your system. Amazon has identified mailing as spam and now my messages are blocked for 30 days (((
Response from eComEngine· Nov 9, 2020
Valentin, I'm so sorry to hear your messages have been blocked. FeedbackFive is an approved app in the Amazon Appstore, so our tool would not be the reason for the warning. The content in Buyer-Seller Messages are the responsibility of the seller, so it's critical that you are following Amazon Communication Guidelines: https://www.ecomengine.com/blog/amazon-buyer-seller-messages Please contact us so we can review your messages for compliance. Another option is to automate the Request a Review button in FeedbackFive. This uses the official Amazon review template so you can be sure it is 100% compliant! You can learn more here: https://www.ecomengine.com/blog/automate-amazon-request-review
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Vin
Posted Nov 3, 2020
More reviews across the board
We've been using FeedbackFive for a year. Overall, we've seen increases in the number of reviews and ratings on all our items. Now, we've paired this service with Amazon's automated reviews requests and the results are much better. So, yes, asking for reviews is way better than not asking. The only issue I've had with this service was a technical issue that no one was able to solve - I was unable to insert a product image into the body of the review request email. My customers were not seeing the product image. But eComEngine tech support (various rotating cast members with little history of events) claimed everything was fine.
Response from eComEngine· Nov 9, 2020
Thank you for being a loyal FeedbackFive customer! We appreciate your honest review and we are glad to hear your review results improved with automating the Request a Review button! Thanks for your feedback regarding our technical support team as well. I will pass this along to the team supervisor.
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Nayana
Posted Nov 3, 2020
Great tool for the Amazon business!
Great tool for the Amazon business!
Response from eComEngine· Nov 9, 2020
Thank you for the 5 star review!
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