EarthbreezeReviews of earthbreeze.com

Je suis très déçue par cette lessive , si on peut appeler çà lessive , il est indiqué que c'est l'odeur parfum frais . Le linge sent plus mauvais quand il a été lavé , çà sent les égouts , le renfermé .....je regrette mes 15 Euros. Je vais continuer avec mes boules de lavage écolo , mon linge sent le frais .......

Prices are misleading. Trial offer makes it seem like you are getting a month supply, in fact you get a tiny trial set. FAQ on cancelling the account is especially vague It says " If you have received an email that says your first standard pack is about to process you can log in to your account on our website and cancel your plan in the 'Account' section." I have received this email and when I log in no such option exists. No option under manage subscription. No option to remove credit card from payment I click skip shipment, date comes up as September, click to accept, nothing changes. I try to push back delivery option in the dashboard, it fails too. Try scheduling a delivery to be every 12 months (something their FAQ promises) system does not save You can click a link in above mentioned email and it pushes the delivery back 4 weeks, but nothing works in the account.

Only wanted to try this detergent now I have a subscription I never asked for, deceptive. Customer service said go to my account and cancel, Really? I didn't even have an account when I tried. Signed up and guess what? No place whatsoever to cancel just skip shipments. Calling my credit card company.

I went to order another box of detergent, which I did. Then a message pops up that I can "upgrade" my order and get 3 boxes and save 40 dollars. Sounds like a good deal, right? It wasn't-it wasn't an upgrade at all .It was a whole new order. So instead of getting 3 boxes of detergent I am getting 4 ( 2 orders were charged, not one). I email customer service continually and got no response.Turns out they shipped my order the same minute I paid apparently, so no money back, no response from customer service. Now I'm stuck and out A$60.00, because I ended up spending the money I would have saved if I had truly been "upgraded" on my order. No customer service at all. Just grab your money and run.

They sent me my sample, then charged my card for my first monthly subscription and never sent it. The tracking details showed USPS had not received the item. 10 days after being charged, I emailed customer service requesting a refund and cancellation of my subscription. The representative replied quickly, blamed USPS, said “I hope this changes your mind” and did not issue a refund or cancel my subscription. I emailed twice more requesting a refund/cancellation with no prompt response. They didn’t reply until I said I would open a PayPal claim. Very shady company.

Commande faite le 21/03/2022 : plus aucune nouvelle de ma livraison, même leur adresse mail n'est plus valide !! Une grosse arnaque !!! A fuir... le 06/04/22 : Je viens de recevoir un mail de la part d'Earthbreeze disant que leur poste "anglaise" avait des problèmes de livraison : donc j'attends...

I bought 2 packets of earth breeze a few months ago. I bought it on the French site in euros, but was surprised to see the charge come through from Canada. My French bank charged me 3 euros for a 'non euro zone purchase'. The package arrived from the UK...so I could have been charged customs as well (fortunately I wasn't). My biggest complaint however is the deceptive claim that each package is for 60 loads. Each packet only has 30 sheets, so in fact it is for 30 regular loads. On the back, it indicates you could cut the sheet in half if you were doing a half load. So, it is for 60 'half loads' which is not the same as 60 loads. When I calculated the price, I thought it was similar to what I paid for my current detergent...but that was based on the deceptive label. I realised after receiving it that I was actually paying double. It seems to clean the clothes reasonable well, but has left some residue in the soap dispenser. Also, the last few sheets started to stick together in the envelope. It's a shame because it is a great concept and I liked the idea of reducing waste. Unfortunately, I'll be sticking with my regular detergent.

Produit que j'utilisais depuis presque 2 ans et dont j'étais satisfaite, mais j'avais constaté que mes commandes duraient de moins en moins longtemps !? En passant une nouvelle commande il y a 2 jours, je sélectionne un produit pour 60 lavages et clique sur "achat". Le site me renvoie alors sur un produit au même prix, mais qui ne réalise plus que 40 lavages, soit 33% de produit en moins !!! C'est tout simplement de l'arnaque ! Dommage, le produit était bien.