Jeff S.
Posted
Customer Service was great
Customer Service was great. My charging cord malfunctioned and they replaced the entire unit.

Average
7 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Devices for the stubborn conditions office visits can't fix. Designed for daily use, curated in Finland — where recovery is a way of life.
Duvome (duvome.com) has 7 customer reviews on Rated Honest, with an average rating of 3.1 out of 5.
Showing 3 reviews with 5 stars · Clear filters
Jeff S.
Posted
Customer Service was great. My charging cord malfunctioned and they replaced the entire unit.
Dakus G.
Posted
Throughout the ordering process and follow up inquiries, the Duvome team has demonstrated excellent customer service through personalized email communication to meet my individual needs. From a online consumer perspective, Duvome has gone above and beyond to ensure a positive and rewarding experience.
SD - Portland, O.
Posted
The device works great. I use it everyday and my elbow definitely feels better afterward. I've been using it for a couple weeks. It takes a little while to charge fully, but I get many uses on a charge. The blinking red charge light does eventually turn solid green. I would buy it again and they have a human that answers customer support, so that's a win as well.
Response from Duvome· Aug 14, 2026
Thank you — this one made our day. Really glad the daily sessions are helping your elbow, and you're right about the charge light: blinking red while it charges, solid green when it's full. And yes, there's always a real person answering support, so if you ever need anything just write in.