DutyfreedepotReviews of dutyfreedepot.com

Total scam..They will cash your check and send you nothing...They never answer their phone or reply to e-mails

never received order

I have been waiting for replies to my inquiries about my orders with both club cigarette and duty free pro and have received no ;pgical reason why my order hasn't shipped. Terrible customer service

Do yourself a favor. If you do not receive your order, immediately notify your bank. They will promise to resend, then blow you off. You will not receive your purchase!

I've done business with dutyfreedepot for a number of years, and there have been "ups and downs", but nothing bad enough to cause me to stop doing business with them. Until now. I placed an order over a month ago (in Feb, 2023), and to this day (Mar 8 2023) the order has never even been listed as having been shipped. I've written to them and gotten ZERO response. They haven't offered a refund, or even to send a substitute for what I ordered. Nothing. No response at all. So, at this point, it's not as if I'm choosing not to do business with them any further. It's that apparently, there is no business that CAN be done successfully with them any longer.

scammers, they asked all the private info and scammed me

Scammers Never received the order and never received the refund You will never get A thing

Do not deal with them . You will never receive anything. Will only spend your money. I ordered cigarettes, did not receive them and they did not refund my money. So I am (-$ 109) at the end.