Stephen J.
Posted
My first order
Although this is my 1st order & didn't know exactly what to expect & how long my order would take , i have been delighted with the service & the response from them with any enquiries i have made .
Average
333 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dutyfreedepot is listed under Professional Organizations.
Dutyfreedepot (dutyfreedepot.com) has 333 customer reviews on Rated Honest, with an average rating of 3.2 out of 5.
Showing 142 reviews with 5 stars · Clear filters
Stephen J.
Posted
Although this is my 1st order & didn't know exactly what to expect & how long my order would take , i have been delighted with the service & the response from them with any enquiries i have made .
Lisa S.
Posted
These guys are the most responsive and customer service oriented company I have worked with. I tried three other companies and all failed to deliver the cigarettes I ordered, granted they are international which makes it harder but I waited since June for the other companies, and got only partial order, these guys came through with the delivery in 3 weeks.
Frank C.
Posted
Been purchasing at Duty Free for quite some time and found staff to be very responsive and helpful. Lately the post office failed to deliver merchandise so delivery was delayed a couple months. Staff found a way to jump the hurdle and merchandise arrived two weeks after a third mailing. Duty Free has never failed to deliver.
Trudy R.
Posted
I am extremely satisfied with DutyFreeDepot. Their 'staff' is courteous and professional. Any problematic issue was solved in a timely manner. I am very familiar with Corporations and Companies. I highly recommend this Company; with no reservations.
Oleg S.
Posted
I acquired a rolling tobacco in the store many times. I want to thank the staff of the store for the prompt service and quick solution to problematic issues arise. I plan to shop more often in the future. I recommend!!
Carol D.
Posted
I would have no reservations whatsoever in recommending this splendid company to all my friends and family. Their service is second to none, they do their utmost to get your order out to you asap, and their communications are fast and reliable. I will be using this company again and again.
Edward van der H.
Posted
I order for me and my girlfriend (separate addresses) for a few years and I never had any problems! I coupple of times a shipment did not arrive but because I choose to pay a liddle bit more for insurrance, I Always received the total amount of cartons I ordered. I found a very good understanding and service, both by E-mail and telephone; they have never let me down in any way!
Al
Posted
My order was received in a very timely manner. Customer service very responsive. No complaints.