Dunkin' DonutsReviews of dunkindonuts.com

I love the coffee but you’re never acknowledged when you walk in and the wait times are ridiculous even when ordering ahead

I didn’t even want to give a 1, what happened to the quality of their products! Especially their pumpkin muffins? They use to be delicious, they are now sandy & disgusting! My last purchase at Dunkin!

I ordered online ahead of time. After getting there and waiting several minutes to be helped they said they did not have the item I ordered. I asked for a refund and they said no. Had to be done online which j have tried and it cannot be done. When I questioned them they got angry and mean. Terrible experience. I am out the order, the money and endured mean treatment.

Why did they stop making coconut donuts? I have been to five Dunkin in the last month and nobody has them so I have been going to “honey donuts” store to get my coconut donuts. I’m no longer using the Dunkin app.

I visit Dunkin’ Donuts frequently, but here in the past year I have stopped going so frequently because of the terrible food preparation. I decided after many months of not going to Dunkin’ Donuts because of this continued issue. I decided to stop there today of course it should’ve been expected from prior experiences I ordered the six dollar meal deal. I asked for an iced coffee with three creams and five sugars, and I got an iced coffee with five creams and three sugars. I asked for an everything bagel with bacon egg and cheese. I got everything burnt bagel with cheese and bacon and no egg. When does Dunkin’ Donuts get it together and prepare the proper food? After staying away from Dunkin’ Donuts for approximately seven months and giving them another shot and they just can’t seem to get it right I will no longer be going to any more Dunkin’ Donuts also the hashbrowns taste freezer burnt. Also, I was advised by one of your employees that they make the iced coffee in the morning with hot coffee and they cool it by overfilling it with ice making the coffee taste water down. I have also been advised that the coffee that is made at 5 o’clock in the morning is still the same coffee at 5 o’clock in the afternoon. This is definitely old coffee. I was wondering why no matter how many creamers I put in my coffee, the color didn’t change and the color appeared to be like an orange color. I will be reporting these food concerns to the proper authorities.

Rangeline- Dunkin donuts in Columbia MO Used Dunkin app😔B.A.D For my kids birthday I wanted to get Bavarian filled donuts. Those are popular and run out. So I thought I'll order ahead of time like 11pm at night for the next day to pickup at 10:40am. Yeah, something so simple, right? Well the app was anything but user friendly very difficult and super slow to load. Then I went the next day and they didn't have a receipt for pickup at 10:40. So I went back home, got my phone came back, magically they just got my receipt on the order, BUT they were out of Bavarian, which was the whole reason I ordered AHEAD OF TIME. APP=POINTLESS Couldn't get a refund they said I'd have to do it thru the app. All I could see in my mind was more trouble there. So I had to settle for what else they had. I will never ever use that horrid app in this lifetime, nor any other If AI is as dumb as the Dunkin app, God help us all

50 Plus years of Dunkin cup o Joe at all hours day and night. I have been working in the area north of Atlanta and tonight for the fourth time out of 5 visits approx 45 min before close I’m told there is no more hot coffee. 400 Crescent Drive, Gainesville GA and I took a picture with the time stamp. The fifth time and my first visit at that location I settled for cold brew. With more than 7000 points and continuing that is one location that I will NEVER stop at again.

Dunkin’ Donuts Carré Senart centre commercial Westfield. Très mauvaise expérience au Dunkin’ Donuts du centre commercial Westfield Carré Sénart, le vendredi 11 septembre vers 13h. Nous avons été particulièrement choqués par le comportement d’une employée portant le voile, qui mâchait son chewing-gum d’une manière très vulgaire et totalement inappropriée dans le cadre de son travail. Au-delà de sa tenue, c’est surtout son attitude et son manque de professionnalisme qui nous ont profondément déplu. Est-il vraiment possible de laisser un membre du personnel accueillir les clients dans de telles conditions ? Nous avons finalement décidé de repartir sans acheter quoi que ce soit. Honteux. Ce genre de comportement donne une très mauvaise image de la marque.