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771 reviews
Dumpsters.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Dumpsters.com is an innovative waste management company that specializes in dumpster rentals and other site services. Founded in 2009, Dumpsters.com is based in Westlake, Ohio, and has a nationwide reach, providing dumpster rental services to homeowners, contractors and businesses alike.Ready To Order?Order Now
Dumpsters.com (dumpsters.com) has 771 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
771 approved reviews, newest moderated first
Kelly
Posted
In all, my experience was good. A little mix up and confusion at first but Dumpsters .com fixed the problem right away. They gave me a good deal on the dumpster that I got. I would definitely use them again.
Response from Dumpsters.com· Mar 24, 2022
Kelly, Thank you for your positive star rating! We appreciate your business and look forward to working with you again.
Ronald T.
Posted
The delivery went well care was taken to protect my driveway the dumpster was placed where it was easily loaded and convent for the driver to retrieve
Response from Dumpsters.com· Mar 17, 2022
Ronald, Thank you for taking the time to leave us a review!
Lauren
Posted
Dumpsters.com provided excellent service. It was super easy to book a rental. The drop off and pick up of our rental was easy and fast. The drivers know what they are doing and are very nice. I called customer service a couple of times and all the workers were very courteous and helpful each time I called with questions. I would highly recommend utilizing dumpsters.com for your clean outs and projects. They were also cheaper than other rentals I saw elsewhere.
Response from Dumpsters.com· Mar 15, 2022
Lauren, Thanks for the feedback! Customer service is very important to us and we're glad to have helped complete your project.
Stew
Posted
Terrible....do not use this company at all. Got a dumpster on Feb.17,scheduled a pickup on Feb 18. I've placed 22 calls to this company since then to pick up the dumpster,and they have missed every single day. They were supposed to pickup yesterday and they did not. It's now March 10 and it's still sitting in the front yard. Unbelievable....
Response from Dumpsters.com· Mar 11, 2022
Stew, We sincerely apologize for the delay in your dumpster removal. The wet ground surrounding the dumpster created unforeseen difficulties with the removal. We've waived the extension fees typically associated with this situation, as well as additional trip fee charges. Our phone recorder does not indicate 22 calls from your line. However, should you have difficulty contacting us in the future, you're welcome to email us directly at [email protected].
Lisa
Posted
Dumpster eas delivered on time snd pick up on schedule date
Response from Dumpsters.com· Mar 7, 2022
Lisa, Thank you for this 5 star review!
Greg H.
Posted
Ordered a dumpster from the sister company “Budget Dumpster”. Waited the entire 12 hour window. Nothing. Told there was some problem, then ordered from “Not Budget” Dumpsters.com. Exact same scenario. Delivery day was a non-delivery day. No call. Such a waste of time.
Response from Dumpsters.com· Feb 24, 2022
Greg, We take full responsibility for the delay in the delivery of your dumpster. Our goal is to ensure complete customer satisfaction and we regret that we missed the mark. Our records indicate you have been refunded in full, however, please email [email protected] if you have any additional questions or needs.
Judith
Posted
Great service, called me to give me a 30 minute notice when they would deliver the dumpster and a 30 minute notice to pick it up. Thank you
Response from Dumpsters.com· Feb 24, 2022
Judith, Thank you for taking the time to leave us a review!
Michelle
Posted
Great customer service. I called several places beforehand and this is by far the best place to rent a dumpster from. The text service was super convenient also. If I need another job done they are the ones I'll be calling in the future. Thank you guys!!
Response from Dumpsters.com· Feb 24, 2022
Michelle, Customer service is very important to us and we look forward to working with you again!
