Average
593 reviews
DriveSmart WarrantyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
DriveSmart was founded in 2016 with one goal in mind: To save customers money on unexpected auto repairs! Owning a car is one of the biggest investments you can make in life, which is why we want to help protect it with you. By becoming a DriveSmart member, you can be sure that you are covered from any financial burden received from car repair bills. Because repairs can be expensive, and they are always unexpected. Why trust us? We know that extended warranty companies don't have the best credibility. It's a stereotype that they are a "Scam" and "a waste of money" but we are working hard to set a new idea on just how helpful warranties can be. At DriveSmart, we are about our customers and their cars!Give us a call today and see how we can help you save money.
DriveSmart Warranty (drivesmartwarranty.com) has 593 customer reviews on Rated Honest, with an average rating of 3.7 out of 5.
593 approved reviews, newest moderated first
Mary C.
Posted
The representative I spoke with went above and beyond in answering my questions and providing extra resources for my concerns.
Response from DriveSmart Warranty· Oct 1, 2024
Thank you for your kind words. We appreciate your feedback!
Pamela W.
Posted
To know that for some of the things that I have on my insurance I can cancel that the warranty offers to free up money to pay for the warranty.
Response from DriveSmart Warranty· Oct 1, 2024
Thank you for your kind words. We appreciate your feedback!
Sheila B.
Posted
Damian was very helpful, and polite great customer service. He did not rush me,he answered all questions that I needed. Thanks.
Response from DriveSmart Warranty· Sep 24, 2024
Thank you for your kind words. We appreciate your feedback!
Timothy H.
Posted
Lucy was amazing and helpful. I look forward to getting her help in the future.
Response from DriveSmart Warranty· Sep 24, 2024
Thank you for your kind words. We appreciate your feedback!
Lubna H.
Posted
Exceptional Service from Lucy at Drive Smart... I recently contacted Drive Smart regarding my car warranty, and I'm thrilled to have spoken with Lucy. Her exceptional service turned my frustrating day around! Lucy's friendly demeanor, empathy, and professionalism immediately put me at ease. Her heartfelt approach and humorous touches made our conversation enjoyable, despite my initial irritability. She went above and beyond to address my concerns, providing clear explanations and tailored solutions. Lucy's dedication to customer satisfaction is genuine, and her expertise is impressive. She's a shining example of Drive Smart's commitment to excellence. Thank you, Lucy, for an outstanding experience! Your kindness and professionalism are truly appreciated. Highly Recommended
Response from DriveSmart Warranty· Sep 24, 2024
Thank you for your kind words. We appreciate your feedback!
angela B.
Posted
Customer Service Was Amazing Detailed Guidance Amazing Damion
Response from DriveSmart Warranty· Sep 16, 2024
Thank you for your kind words. We appreciate your feedback!
Jerry
Posted
They are the best
Response from DriveSmart Warranty· Sep 16, 2024
Thank you for your kind words. We appreciate your feedback!
MLH
Posted
Alex Burdon is a phenomenal customer service professional. He is very knowledgeable and accurate with his information about my extended warranty. He took his time and answered all of my concerns regarding coverage. I felt comfortable after spending a good amount of time with him that I was going to be happy with my decision. He made the process very quick and simple.
Response from DriveSmart Warranty· Sep 16, 2024
Thank you for your kind words. We appreciate your feedback!
