Average
1,836 reviews
DriftHonesty, pricing, process and quality scores appear once 5 customers have rated them.
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Drift (drift.co) has 1,836 customer reviews on Rated Honest, with an average rating of 3.1 out of 5.
1,836 approved reviews, newest moderated first
bernard C.
Posted
Very good customer support
Ramona
Posted
easy to use just plug in and smells awesome !! you can select ur favs !!!
Robin P.
Posted
They smell great!!
Ashu K.
Posted
Scent is ok but not worth the price. Be careful!!!! They will sneak in the subscription when you buy the product and charge you every month. The cancellation is not easy.
Response from Drift· Apr 27, 2026
Thank you our feedback. We’re genuinely sorry for the frustration regarding the price and the subscription process. It’s never our intention to sneak anything past our customers. We aim for transparency. We also want to make sure cancellation is as seamless as possible. This is noted and we will look into making this process better.
Jon S.
Posted
I did not want nor did I request a Monthly subscription with Drift. As soon as they get your card details they will automatically & illegally sign you up unknowingly on an expensive subscription for a product you did not want or request.
Response from Drift· Apr 27, 2026
Thank you our feedback. We’re genuinely sorry for the frustration regarding the price and the subscription process. Our fresheners are available on a subscription basis. We do make it as flexible as possible. Once you place an order and activate your account, it is very easy to go in and change the next order dates, swap scents, or cancel altogether at any time.
Mohamed M.
Posted
The product is meh at best and the subscription system is scammy. I scent is overwhelming for 7 days, my passagers actually complained. With in two weeks, smeel is undetectable. Worst part is they will Subscribe you to the service even if you select the "one time" option. I woke up 4-5 weeks later to an email confirming my shipment. I went on the site and discovered they had subscribed me!
Marilyn M.
Posted
I received my first purchase and regret it. The scent gave me a headache. I can’t get an immediate response to my complaint. This company and customer service does not give you a return on their product. I have to wait 24 hours for a response. This appears to be a fraudulent product!
Response from Drift· Apr 27, 2026
Thank you our feedback. We’re genuinely sorry for the frustration regarding the subscription process and the hassle in canceling. Our fresheners are available on a subscription basis. We do make it as flexible as possible. Once you place an order and activate your account, it is very easy to go in and change the next order dates, swap scents, or cancel altogether at any time. Kindly reach out to us at [email protected] and we would be happy to help get you sorted.
Gerard M.
Posted
Product was ok. Didnt opt for subscription. Looked at account and no payments or products being shipped, though been charged. Unable to unsubscribe and no means to contact thrm (chat doesnt eork and no options to contact. Dubious at best.
Response from Drift· Apr 26, 2026
We are so sorry to hear this. Kindly reach out to us at [email protected] so we could better assist you.
