Carey C.
Posted
No explanation given for denial of services
After I filled out the Questionnaire I was simply told you would not be able to treat me without further explanation. I went to another online provider with the same questionnaire and was treated. I don’t understand why the similar questionnaires resulted in you denying service. Providing a reason for denial would be helpful.
Response from Dr. B· Oct 10, 2024
Hello Carey, We’re sorry to hear about your recent experience. Your safety remains our top priority. Our healthcare providers adhere to strict guidelines when prescribing medications via Telemedicine. In certain cases, an in-person doctor consultation is required to thoroughly assess a patient and provide the best care possible. If you have any further questions or feedback, feel free to contact us at hidrb.com/contact. Wishing you the best of health, The Dr. B Support Team



