Dan K.
Posted
Still have not received the purchase
Still have not received the purchase
Response from Dragansystems· Oct 23, 2026
Hello Dan, So sorry that your package is having such a hard time getting to you. Your first package was returned to us by USPS due to a insufficient address entered in by you (tracking # 9234 6902 6733 8800 0149 8424 48). Once the 'return to sender' was noticed we immediately sent you another replacement package (tracking # 9234 6902 6733 8800 0488 8525 66) to your address that you confirmed as correct. I can understand this is frustrating, we unfortunately don't have control over USPS's difficulties delivering to your address. We would be glad to send your order again to perhaps a different address with a different carrier? Also, we are glad to offer a full refund too. Please let us know how you'd like to proceed. -Dragan Systems


