Great
780 reviews
Dormeo USAHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Dormeo USA specializes in products specifically engineered to enhance your life through amazing sleep. All Dormeo USA products feature their patented aerospace Octaspring® Technology. Brilliantly innovative, Octaspring® technology combines the comfort of foam and the responsiveness of a spring.
Dormeo USA (dormeousa.com) has 780 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
780 approved reviews, newest moderated first
Mary L.
Posted
The person was friendly and gave me her name in the begining.The product was described completely,she helped me to understand if I had question and also helped me understand the payment plan!! You are lucky to have such a great staff member!!
Response from Dormeo USA· Nov 8, 2025
Thank you for your feedback! We're glad to hear we could help.
Eddie
Posted
To Hard Just like laying on The Floor.They Took 44 Dollars From My Refund And I Don't know Why.You Charge To Much For A Hard Topper Like That.It Really Hurt My Feelings.
Response from Dormeo USA· Nov 8, 2025
We would describe our Premium Mattress Topper as having a medium feel, thoughtfully designed with zoned support to offer a balanced combination of comfort and alignment. However, we understand that 'feel' or comfort level is subjective. What feels soft or firm can vary from person to person. I understand from looking at your order, you received our promotional free shipping discount. Please note that the shipping fee is deducted from any refunds.
James
Posted
We have not had this item long enough to evaluate, so far not much difference, but my understanding is that it will take some time to get the full benefits from this mattress top.
Response from Dormeo USA· Nov 8, 2025
We understand, it often takes up to 30 days for the topper to adapt to your sleep. Please don't hesitate to get in touch with any feedback after you've tried the topper for longer.
Anonymous
Posted
I use a firm mattress for spinal alignment support but needed pressure relief for side sleeping. This offered the perfect combination of support and relief when used with my firm mattress.
Response from Dormeo USA· Nov 8, 2025
It's great to hear the topper has brought extra comfort to your firm mattress.
Stephen
Posted
Excellent customer service & great quality! Dormeo Sheets & pillows next!
Response from Dormeo USA· Nov 7, 2025
Thank you for your feedback. All the best for many more nights of great sleep.
Happy S.
Posted
Ordering process was easy as was unboxing the topper and getting it on the bed. While it hasn’t been the miracle I was hoping for I may just have to admit it’s time for a new mattress. I definitely get a more comfortable nights sleep but I see a new mattress in my future.
Response from Dormeo USA· Nov 6, 2025
Thanks for sharing your feedback. It is not uncommon for it to take your body a bit of time to adjust to sleeping on a new surface and may feel firmer in the beginning. Your topper is made of really high quality foams, so these take a little while to begin to "break-in" and start to adjust to your body. Please don't hesitate to get in touch with our Customer Care team at [email protected] or 1-888-885-2036.
Cat
Posted
I can't believe I waited so long before purchasing a topper. The Dormeo topper completely elevated my sleeping experience. Now I feel like I am sleeping in a 5-star hotel bed! I sleep more soundly, less tossing and turning, and I feel more rested.
Response from Dormeo USA· Nov 6, 2025
We're glad to hear our patented Octaspring technology provided the support and comfort you were looking for. All the best for many more nights of great sleep.
Benjamin
Posted
Quick delivery. Easy setup. Good relief of back pain.
Response from Dormeo USA· Nov 6, 2025
We're glad to hear our patented Octaspring technology provided the support and comfort you were looking for. All the best for many more nights of great sleep.
