Great
100 reviews
Door Closers USAHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1997, we have been leading the industry in commercial door production and replacement hardware components. If you are a professional, contractor, or business owner we can help provide you with high quality USA manufactured doors and replacement parts or hardware.
Door Closers USA (doorclosersusa.com) has 100 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
100 approved reviews, newest moderated first
Richard
Posted
The link on their website to cancel my order was non functional and there was no way to contact by phone. I e-mailed my cancellation request which they were able to take care of, but no phone or chat option left me feeling uneasy until I received a reply to my e-mail.
Carla Z.
Posted
I got the wrong piece sent to me but they would not pay to return it. They told me I would have to pay to send it back to them but it was not what I ordered. Who does that?
Response from Door Closers USA· Oct 9, 2018
Hi Carla! I am sorry you are feeling this way! Could you please let me know your order #? If you were shipped the incorrect item due to our mistake, we always cover shipping expenses in those cases. However, if the item you ordered was exactly what you received, then in that case you would have to pay to ship the item back to our returns department. Either way, let me see what I can do to help resolve this issue for you. Thank you and have a fantastic day! Door Closers USA Team
Phllip J.
Posted
Website shows a lot of items as being in stock but when I ordered they didnt send it right away.
Response from Door Closers USA· Oct 9, 2018
Hi Phillip! I am sorry you feel this way! Could you please provide your order number? I hope I can help resolve this issue by looking further into your order. Thank you so much and have a wonderful day! Door Closers USA Team
Steve G.
Posted
Found it easy to find product and place order. great prices.
Jose R.
Posted
Excellent! Rapid respond!!
William
Posted
Very good company do deal with just need a phone number to get help.
Richard
Posted
Found the model that I was looking for
Dennis
Posted
Ordering portion of website seems a bit glychy.Havenxt received the product so can't comment on either delivery or quality. Maybe you should giv e some thought to soliciting reviews sometime after the product is received by you r coustomer.
