Done.Reviews of donefirst.com

Incredibly helpful service and has been an absolute lifesaver! I felt like my doctor really listened to my concerns. They have a wide range of appointments throughout the day and on the weekends which definitely helped with not missing work. Every question that I’ve sent through the service team on the portal has been responded to within a day which has helped resolve any concerns.

Can not say enough good things about this company! It could not have been any easier to make an appointment. My provider was extremely knowledgeable, kind and dedicated to helping me feel better. I recommend it to all of my ADD friends!

Thanks for reaching out and having good customer service.

I heard about Donefirst from a friend when I confessed to having managed my ADHD without medication for years. The last time I had seen a doctor in-person was when I lived on campus in university, when life was somewhat managed for me. Since I started working full-time, traveling often for work and living in rural areas, it was easy to delay self-care to take care of the latest crisis. In fact, my life was a series of crisis after crisis, in large part due to my untreated ADHD. I was always dealing with people hounding me about unfinished projects and missed deadlines. What little free time I had, I spent on non-medication ways to cope, like exercise and elaborate organizational systems. But as my work responsibilities increased, I simply could not keep up. Donefirst removed a lot of the friction that prevented me from restarting an important part of my health care. Although it may sound silly, like many millennials, I much prefer to schedule appointments online rather than through playing "phone tag". And when I did try to schedule in-person appointments with local doctors, restrictive office hours and insurance policies discouraged me further. With Donefirst, by contrast, I created my account one Saturday and scheduled an appointment with a provider for Monday morning. Wow. The provider was compassionate and affirming (something that I have not found is the case with all doctors treating this condition), and set clear expectations. I only give 4 stars instead of 5 because I encountered some problems getting my first refill. There was a feature on the website that implied that my refill would be ready when it actually wasn't. If I hadn't kept careful track of dates and contacted the support team (who explained that automatic refills, though apparently available, is still in "beta testing"; so I ended up switching back to manual). I'm excited to see what innovative features Donefirst will come up with next, but I recommend prospective users to stick to the manual processes if they are not prepared to double-check and verify that things are working as they should be.

The most convenient way to take care of an important diagnosis. Having ADD and having to drive to doctor’s office and then driving to pharmacy to wait for Rx to be filled takes a huge chunk of time out of the day. Being able to have an online video consult(from anywhere) and having Rx sent directly to pharmacy is a game changer! And automatic refills are also an option. So EASY. Thank you for streamlining the future of ADD treatment.

I am beyond impressed with the care I receive from Done. They are trustworthy, knowledgeable and beyond compassionate. I am finally receiving the care I have needed and put off for years. Thank you! You are making a difference in people’s lives!

I've been on and off meds for a while now. Quarantine broke all my routines and made it increasing difficult to focus on my job. I felt myself becoming self destructive which is a typical symptom of mine and usually a red flag to get back on meds. I searched for online doctors that could prescribe medication but most could not due to telehealth restrictions. I found Done when I was really at a low and I couldn't be happier with this program. The whole process is simple. I spoke with a Doctor, explained what was going on in my life, and was prescribed medication. Refilling my prescription is just a click of a button, and if I need to speak with my doctor she is available for support. I use a local Walgreens so I get a notification when my refill is ready for pickup. From refill request to pick up it is 1-2 days. The best part is that I genuinely do feel better now and I didn't feel judged at all in any part of this process. Thanks Done! You really have helped me.

Done makes it easy, convenient, and seamless for me to get help for my ADHD. They send several reminders for all appointments and it’s super easy to contact my provider if I have any questions. I truly don’t know where I’d be without them.