Done.Reviews of donefirst.com

Fantastic service makes it really easy to get meds without all the hassle of going to face to face appts.!

I enjoyed using Done for my ADHD needs. It made it easy to make an appointment with my doctor, see any prescriptions I have, and easily message my doctor with questions or refills. I would have stayed using Done, but I didn’t like having multiple doctors for different things. So I ended up moving everything to one primary care physician. This is very useful for those that hate going out to a doctors office or just seem to always be too busy to make it to those appointments.

Very fast and efficient, worked hard to find medication during the ongoing shortage. The NP is fantastic and always available. It has been a life changing experience.

I've been with Done for over a year now and I only have good things to say. I am impressed by the communication and follow up by the support team at Done. While I've experienced some technical issues and changes , I am always surprised by the Done team when they reach out to me to follow up and make sure any issues have been resolved in a very timely manner. While it may take 48 hrs for a response to an issue, one must understand the structure of the Done team and be patient in what new ways they are delivering support. There will always be issues in the medical system but I feel as if Done has learned from previous issues and they actively try to anticipate and exceed the support they provide. I appreciate their effort in providing quality care where it is needed in a tech enhanced world.

I've been using Done for 7 months now and I'm very happy with the service. There's a national shortage for my ADHD meds but that's not on them. I communicate with doctor every month or whenever I need him. My renewal script gets sent within 2 or 3 days of me requesting it. As someone without health insurance, this service is saving me a lot of money by not having to pay in person therapy costs.

I've been with DONE for about 5 months now. I've read that others have had some negative experiences, but that hasn't been the case for me. I have a wonderful provider, and I've always had my meds called in on time. Additionally, my provider has always responded to my concerns within a day or two. The only thing I can say that maybe wasn't perfect, was the one month that my card was declined for the fee. My membership was immediately cancelled. I think the should send you an email or text when this happens, and give you the option to rectify it BEFORE cancelling your membership. I had to rejoin after using another card, and it took them a few days to accept me again. I was fearful that I might lose my provider by having to be reaccepted, but luckily that didn't happen. Also, I've clicked on the button to download or receive my "notes" or whatever they keep as patient records because I want to try & get reimbursed from insurance. The system said it would be a few days then I should receive my patient file, however, that was over a month ago, an I still haven't received anything. Other than that, I am very happy with my treatment.

Done is a great company! I have been using them for several months and have been very satisfied. Whenever I have any questions, I immediately get a response, and same with appointments- anytime I need an appt, it’s very easy to go on the app and schedule one. I have no complaints re Done and am very happy with what they have to offer!

My NP is really great, this is a super convenient way to get treatment for ADHD I’m feeling so much better and am able to focus while working and going to school. This service has truly been so helpful and life changing for me.