Done.Reviews of donefirst.com

I was new to telemedicine but with the urging of my daughter, I tried it with Done. It’s been two years and I can honestly say I am very satisfied. I feel my clinician knows me and my needs, at times more than my primary doctor. Not having to call for an appointment and wait weeks for it, is a blessing. I would give Done more than 5 stars if it was an option.

Customer service is good and pretty quick. The doctor I talked to is very personable and I feel like he listens to my concerns and how I feel. The site is easy to use and fits with my busy schedule being a single parent.

This is an excellent alternative to calling everywhere trying to get an appointment with a doctor that is taking no more patients . I have experienced first class etiquette and medical care since i made the first call . Highly trained staff and sense of urgency on follow through .

My experience with Donefirst.com over the span of approximately 5 months has been nothing short of horrendous. The label of "treatment" hardly fits, considering the nightmarish journey I endured while seeking relief for my ADHD. Throughout this time, I found myself trapped in a recurring cycle of despair, as I frequently went for weeks, and at times even months, without access to the crucial medication that is pivotal for managing my condition. This ordeal unfolded while I dutifully honored their monthly fees and faithfully attended every appointment they scheduled. Despite adhering to all their requirements, submitting timely refill requests, and diligently fulfilling my responsibilities, I was appalled by the profound negligence displayed by this company when it came to addressing my medical needs related to ADHD. The utter lack of responsiveness and medical attention I received during this period was nothing short of a betrayal of trust. This experience has been nothing short of a nightmare. I found myself abandoned and left to navigate the daunting landscape of ADHD withdrawal on my own, after relying on medication to manage my condition for a decade or more. The sheer irresponsibility and lack of compassion demonstrated by this company are deeply unsettling. Their actions, or rather, their lack thereof, have not only resulted in significant emotional distress but have also exacted a heavy financial toll. It is with a heavy heart that I label Donefirst.com as a wholly irresponsible and uncompassionate entity. My interaction with them has left me traumatized, emotionally drained, and burdened with substantial expenses. This is not just a personal grievance, but a warning to others who might consider seeking help from this organization. The experience I endured with Donefirst.com stands as a testament to their disregard for the well-being of their clients, and I can only hope that my ordeal prevents others from suffering a similar fate.

This place is an outright scam. They do an intake to get your 200 bucks, the 'doc' assigned to you ghosts you, and then they only give you a prescription that has to be signed off on by a PCP that will not recognize it. They have no phone, no way to reach them, and you very soon realize you have been tricked into giving up a couple hundred bucks to an intake person who was giving you a meaningless form. Predatory fraud company taking advantage of people with mental health issues, lower than low.

This is an outrageous company. The provider I spoke with yesterday informed me it would take "5 minutes" to send the script to the pharmacy. I waited an hour, then called the pharmacy. No history of any order. I wrote a communication online, as there is no contact number. Received a call at 6pm stating the provider would require MD signature. This is not true, and not what the provider told me. I notified them of that fact and they hung up on me. Still no script at the pharmacy. I have located the providers NPI and license number, which I will be using to file a formal complaint through the state board because this is malpractice at best and this company needs to be dealt with. They take your money and give nothing in return. This is not patient care. I am also filing a claim with my bank for return payment as I did not receive what I paid for.

This company is clearly paying people for positive reviews. Be aware and actually read the critical reviews because those are a much more accurate representation of working with this company. 6 days ago, I requested a renewal through their portal. After I had to follow up with them for DAYS, they finally told me they locked their own provider out of their portal but no worries, their "engineering" team was working on it. Surprise, surprise, the "engineering" team couldn't do anything, so I was assigned a new provider. I had to have another appointment with him, just to continue receiving the care I had been receiving for years. He never sent in my prescription after the appointment and no one has heard from him since. He did make a "joke" during our appointment about running away so I'm assuming that's what happened. The support team is utterly useless. They have no clue what's happening to you and you have to tell them each time you have a conversation with one of them. They also continually ask for 24-72 hours in between conversations. At that rate, you will never have your issue addressed.

No pharmacies in Pittsburgh PA will fill prescriptions from Done. I got my first 2 and then my pharmacy wouldn't take refills from Done l. I called 6 other pharmacies and was told no one in the area will fill scripts from them. It's a waste of money to even try