Excellent
3,316 reviews
DogWatch Hidden FencesHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.
DogWatch Hidden Fences (dogwatch.com) has 3,316 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
3,316 approved reviews, newest moderated first
Richard M.
Posted
The DogWatch trainer was excellent and had my dog accustomed to the invisible fence with two visits. Since we began using the fence, we have never had any problems with our dog leaving the protected area.
Response from DogWatch Hidden Fences· Oct 26, 2018
Thank you for the review Richard!
Karen S.
Posted
Buying the Dogwatch pet fence was one of the best things we've ever done. We have two dogs, who, left to their own devises, would be all over the county. They loved to play in our yard, but the minute they were out together, the play would become a romp that took them miles away. We would spend hours searching the local roads and woods trying to find them. Ultimately, we had no choice but to let them out one at a time. It was a sad situation; they rarely got to play together freely in an environment appropriate for it. We can now let them out together, assured they can play safely within our yards boundaries (acres). I was understandably nervous about purchasing an electric fence. It took a bit of courage to go ahead with it, but as I said in the beginning of this review, its the best thing I've ever done for both our dogs and us!
Response from DogWatch Hidden Fences· Oct 25, 2018
Thank you Kate and Ray. We are happy to hear the pups are enjoying the yard.
Karen L.
Posted
As per our conversation- you are 60 days late with the battery and my dog went right through the fence, thankfully unharmed. And you were sold with no communication to your customers. We are done. Remove me from the battery program now. UPDATE: I received the complimentary batteries, thank you . Thank was good customer service!
Response from DogWatch Hidden Fences· Oct 25, 2018
You are completely correct. We totally missed this battery delivery. I will take you off the Battery Plan as requested. We are truly and humbly sorry for this error and we are very relieved that no harm came to your pup when he got out. As the new owner of the business, there are a few things I am still learning . . . like the Battery Plan. I sent you two batteries (at no charge), so going forward you should always have a backup. If you notify me each time you change the battery, I will send you a replacement. You can email me at: [email protected] or call me at (518) 783-5678, or you can use the Contact Form on our website: http://www.topdogpetfence.com/contact-us/ . Again, I sincerely apologize for this oversight. I hope to earn your trust going forward. Thank you. Ed Robbins, DogWatch by TopDog Pet Fence
katie B.
Posted
easy to work with and listened to what our goal were.
Response from DogWatch Hidden Fences· Oct 25, 2018
Thank you Katie. It was easy to work with you as well!
Beatrice A.
Posted
Ed Johnson is a great guy and knows what he's doing. He's very good at balancing the concerns of the owner and what's best for their dog. He's also very responsive and available when you need him. I highly recommend this company.
Cheryl R.
Posted
From installation to post training, Pat & Emily made our experience pleasurable. Most importantly, our dog had a seamless learning curve.
Lisa F.
Posted
Great service given, installation was a breeze and all five pups are safe and secure. Simple email or call for battery replacement and quick to arrive to us by mail. Definitely satisfied!
Response from DogWatch Hidden Fences· Oct 24, 2018
Thank you Lisa. I hope all the pups are enjoying their free play time.
Gagne S.
Posted
Dog Watch is an excellent company to work with. They provided detailed information about their product and costs- and then delivered exactly what they promised. I’d recommend them with no hesitation !
