T.C.
Posted
Love DogTV but terrible service including terrible…
I LIVE DOG TV AND, most importantly, my dog does! But…. Terrible service including terrible customer service. I feel as though I was offered a bait and switch on Black Friday. I ende up having to spend $20 more for a deal I could’ve had earlier because customer service took over a week to get back to me. I’ve made my purchase a week ago and still heard nothing whether it’s going to arrive before Christmas. Quite frankly, DogTV has dropped the ball on holiday srrvice
Response from DOGTV· Dec 21, 2021
Hello there - so sorry to hear that you had difficulty using your gift card. Please send a message to us directly at [email protected] so we can take a depper look into this for you.