Alex J.
Posted
Excellent service and products support.
Needed a brake for my son's wheelchair. Did a check on the Net and found DME Hub. Salesman was great. Knew his stuff, and would use them again if the need came about.
Excellent
4,191 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DME Hub is a full service online provider of medical equipment and supplies. We keep our overhead low and pass the savings along to the customer. If you know what you're looking for, take advantage of our low prices, simple site navigation, and easy checkout. If you need a little advice, we have product experts on staff with over 25 years of experience to answer your questions. That's why we're endorsed by every major manufacturer and receive 5 star reviews.
DME Hub (dmehub.net) has 4,191 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
4,191 approved reviews, newest moderated first
Alex J.
Posted
Needed a brake for my son's wheelchair. Did a check on the Net and found DME Hub. Salesman was great. Knew his stuff, and would use them again if the need came about.
Alex
Posted
I ordered on 8/8/16 has been "processing" for over a week now and yet my bank account was withdrawn 400$ on the day of purchase. Terrible. I should have bought somewhere else.
Response from DME Hub· Aug 17, 2016
Hello Alex. Thank you for your valuable feedback. We are very sorry we did not meet your expectations. An unexpected back order occurred with our supplier resulting in a delay with shipping the product you ordered. Our records indicate you were notified by telephone on 8-12-16 to explain the delay. The estimated ship date provided by the supplier was 8-15-16 but unfortunately, the fulfillment date was not met and the product remains on a manufacturers back order. Per your request, the order has been cancelled and a full refund has been issued to your credit card. We sincerely apologize for this inconvenience and hope to have the opportunity to serve you again in the future. DME Hub Customer Satisfaction Dept
Customer
Posted
I called your customer service, spoke with Tyler. I rattled off a bunch of random info about a couple of wheelchair parts for my cousin, he peiced it all together and pointed me in the right direction. We found the parts( for a good price) and got them in the mail. Awsome! Thanks again, Jim Minarck SLC, UT
Customer
Posted
Tyler has been more than helpful and extremely knowledgeable a great asset to the company!
Dan M.
Posted
Great customer service.
Javier
Posted
I bought a spare part for my wheelchair and got it in three days.
Marc L.
Posted
Excellent customer service!
Fran
Posted
Spent quality time making sure the product was going to meet my needs. Called the manufacturer to find out additional information. Very respectful. Impressive, especial compared to other vendors I spoke to.