Divorce.comReviews of divorce.com

Said to be quick and easy, had some problems with submission, and awaiting results?!

Everything went flawless

I liked that is was short and sweet, got right to the point!

Still waiting to hear back and spouse hasn't received any information yet so, I don't have much to add as of yet

Very easy to Set for Divorce

This is not the "TurboTax" of divorce. They filled out the bare minimum of the forms, leaving most of the 39 pages blank for us to fill out. For example, you tell divorce.com "I am employed" and it checks that one box on the form for you, but then leaves 2 pages of tax and income information blank. The instructions say to just send it in like this, which I don't think is legal... The phone representatives can't answer any questions because "they're not authorized to give legal advice" but "can get you a lawyer for an additional fee." So in other words, Divorce.com fills out like 1-2 pages worth of stuff on a 39 page report, and you pay $39/mo during the entire process till you finally hit "submit" and figure out they did you no good for hundreds of dollars (since this often takes months, and you don't see the final product until all answers are finalized). Then they try to sell you the lawyer you should have hired in the first place. I was expecting TurboTax of divorce, but this feels more like a sham taking advantage of people at the hardest time in their lives.

Thought I was paying to get him served at his work filed and done. First email asked for information that was at bottom of email. Very expensive compared to other places for you pronounce and do the next steps. I thought I was paying to forgo having to do all that but now I don’t even know where the process is that or what I should do next.

Promised more than was actually offered. Our state is easy to file, but we didn't want to spend the time going to the court. Divorce.com sounded great, they help us fill it all out online, they send it to us to sign, we send it back and they file for us. I received some forms that were completely blank. One of the convenience factors that sold me on the service was all forms being filled digitally and audited before they would be sent to us to sign. When I contacted their support(email only for any form specific question) it would take 24-48 hours to get a response. It was faster to post questions in online divorce forums and fill out the state provided forms myself. Additionally, we decided to make changes to the parenting plan after receiving the documents. I found the state specific forms from our state's website and filled it out with the updated plan. Divorce.com is refusing to use those forms, and is instead insisting that in order for them to proceed with the service I have to edit the online form, and then pay an additional $75 to have them ship the documents to me again. Instead I asked for a 50% refund, which they have denied. The one thing I appreciated from the process was being connected with Children in Between, an online parenting class that's recognized and required by my state. It was immensely more convenient than having to go to a class in person in a rural state. Given the issues, I will be giving them 24 hours to issue the 50% refund as at this point, all they've done is send me forms that I filled out on their website. I imagine $300 does cover the cost to host that data, pay to ship the documents plus some overhead. If they do not refund me I'll be disputing the charge with my credit card company for services not rendered.