Excellent
218 reviews
Sweet Home VacationHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Sweet Home Vacation! Established in 2010, we have now grown to over 1800+ beautiful homes around Walt Disney World in Orlando Florida, and have welcomed thousands of happy guests to our homes. If you have any questions about our homes, please feel free to contact us at any time and our Reservations Team will do our best to assist you. We will make sure you find a beautiful home that suit your needs for your next Dream Vacation in the Orlando area!
Sweet Home Vacation (disney.sweethomevacation.com) has 218 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
218 approved reviews, newest moderated first
Shelley Pierre A.
Posted
Excellent service!!!
Response from Sweet Home Vacation· Dec 8, 2017
Hi Shelley, Thank you for the praise! We also offer return guest discounts to friends and families of previous guest. Thanks again for the business and we look forward to welcoming you back! Kind Regards, Sweet Home Vacation
Brenda T.
Posted
From the first inquiry, the phone contacts and the final step of receiving the pin number to enter our home, we received EXCELLENT service. The employees of Sweet Home Vacations kept us informed, sent us our receipts for payments made timely and also helped us in getting all of the things we needed in the home. There was a breakdown in communications between Sweet Homes and the Property Manager of the home. My initial contact at Sweet Homes left their employment in the middle of our contract and somehow we did not have a heated pool and Jacuzzi until day 2 and the gas grill we paid for was not delivered until day 2. The home was so lovely, appealing and clean that we accepted the fact that sometimes these type things just happen. As soon as they discovered that we indeed did pay for the additional items, it was taken care of. We would happily rent from them again!!!
Response from Sweet Home Vacation· Dec 1, 2017
Hi Brenda, Thank you for your kind words and praises! We always try and go the extra mile to ensure that our guests enjoy their vacation. We also offer return guest discounts to friends and families of previous guests! Thanks again for the business and it was a pleasure hosting your stay. Kind regards, Sweet Home Vacation
Tarron B.
Posted
Villa was clean. Kitchen wasn't very well equipped we had to buy a few things ourselves. Pool heating only worked properly for 1 day out of our 2 week stay. I'm still waiting for my deposit 3 weeks after returning. I have sent numerous emails and got 1 reply saying it would be sorted but that was over 2 weeks ago, since then my emails have gone unanswered. After the reply below saying my refund was done, it still hasn't been done! Avoid this company. UPDATE: I do now have my refund, which they accidentally sent through twice. After sweet home vacation saw my review they also tried to get me some money back for the pool heating cost, unfortunately the company lied and said we never even reported that the heating wasn't working, despite them sending an engineer out to look at it. Due to this Casey told us to keep the extra money that had been sent in error. If it wasn't for them accidentally sending the deposit back twice, I doubt we would've got anything back due to the companies lies about our heating report. Still wouldn't recommend.
Response from Sweet Home Vacation· Nov 27, 2017
Thank you for your valuable feedback, as it is important for us, so we can improve and make every stay, a better stay. We have since upgraded the kitchen equipment to include more items. We have processed a refund to the information you have provided to us. If you have any questions, please reach out to us at 407-624-3885. We are open from Monday to Saturdays, from 11am to 8pm. You can also email us at [email protected]. We would be happy to welcome you back to one of our homes in the future and would love to offer you a special return guest discount. Thank you again for the feedback. Kind Regards, Sweet Home Vacation
IRIS S.
Posted
The best, no restritions, 👍
Response from Sweet Home Vacation· Dec 1, 2017
Hi Iris, It's great to hear you enjoyed your stay in one of our homes! We also offer return guest discounts to friends and families of previous guests. Thank you for the business and it was a pleasure hosting your stay. Kind Regards, Sweet Home Vacation
MNN from K.
Posted
Every thing clean and look like new The veiw was amazing I will come again to the same apartment
Response from Sweet Home Vacation· Nov 24, 2017
Hi Mona, Thank you for your kind words! It's great to hear our home met your expectations. We also offer return guest discounts to friends and families of previous guests. Thanks again for the business and we had a pleasure hosting your stay. Kind Regards, Sweet Home Vacation
Marcus D.
Posted
Great time and great service....property was exactly like the picture
Response from Sweet Home Vacation· Nov 24, 2017
Hi Marcus, It's great to hear you had a great time staying in one of our homes! We also offer return guest discounts to friends and families of previous guests. Thanks again for the business and we had a pleasure hosting your stay. Kind Regards, Sweet Home Vacation
Norah L.
Posted
Beautiful home! We stayed during Hurricane Irma and felt very safe- Never even lost power. We would rent again!
Response from Sweet Home Vacation· Jan 20, 2018
Hi Norah, Thank you for the praises and kind words! We also offer return guest discounts to friends and families of previous guests! Thanks again for the business and we had a pleasure hosting your stay. Kind regards, Sweet Home Vacation
MARVIN P.
Posted
excellent i definitely recommend them
Response from Sweet Home Vacation· Sep 29, 2017
Hi Marvin, Thank you for the praises and recommendation! We also offer return guest discounts to friends and families of previous guests! Thanks again for the business and we had a pleasure hosting your stay. Kind regards, Sweet Home Vacation
