Discover Financial ServicesReviews of discover.com

I had a discover credit card for 35 years and when I didn't use it for awhile they closed my account. All the niceness in the commercials are lies. They do not care about you, beware just a cold blooded corporation.

I actually got the secured card as my credit isn't in good shape, also obtained it during the pandemic. Card arrived in March and immediately had to do a name change. Customer service was happy to help and immediately issued a new card in the new name. Got my deposit back within 8 months and a nice boost in credit line. I always pay prior to anything hitting the 30 day mark so I have never paid interest and still receive all rewards. I wouldn't hesitate to suggest this card to anyone looking to rebuild credit. I've had nothing but positive experiences

During this pandemic I like many other Americans have lost my job.. Waiting for unemployment I missed a couple of payments I called in to set up at least 50 dollar payment.. The lady over the phone told me she couldn't do 50 for me to find an extra job and make a payment of full are you kidding me!!!!! Who the hell do you think you are! I'm lost for words.

I would give NONE,! This the worst credit card I have,I called asking if there was a way to lower their ridiculous financing fees that takes more that the 50% of my payment goes to financing charges.They said they can't lower it because I applied for back in 2018 to low their financing charges and I was sure that was a legit assistance,but I realized that this never happened I kept paying the same as today,they kept retaining more than half of my payment and now they are telling me that I dont qualify for the pandemic relief wich I am so sure is another of their lies what they are offering .They are charging me 20.99% variable that it can go higher ,is this legal for a credit card input financing charges like this?They are thieves and corrupts,all they want is to keep sucking blood from their customers.Please,do not get this credit card,stay away,Never apply for any type of credit they offer,because all is a lie.They never help,they lack of empathy and compassion,specially this pandemic,that mostly mayor credit cards are offering to their customers.There is no assistance for Covid 19,that have hitted me so hard.I called hoping to find a relief any kind of help to bring down this stupid financing charges,I will cancel this card and never use it again.I may take me years to pay off this card with the high rates financing charges.

Discover Financial Services has gone from a company I advocated for and was incredibly happy with to a company I despise and feel betrayed by. Went to use my card at a high end retailer and it declined. Opened the app and the app was down, called customer service and the number was busy. Called later from home and was told that my perfectly paid account was on hold because of a security verification and they needed me to Sign a form that allows them to contact the IRS to receive my income tax transcripts for the last 3 years! What???? Unbelievable. Paying your bill like clockwork and actively using your card for $10k + each month for years isn’t good enough. Last month they bumped up my credit line and this month they lock me down and want trigger and IrS audit. If you’re a small business owner stay away from discover. They will betray you randomly for no reason and then stand behind their process and call it standard. I don’t need discover, but if they lose every customer like me, they will need me. So long. Won’t be back.

This card charges you 40 freaking dollars for a late payment. They’re thief's with an interest rate out the ass. Much better credit cards out there that aren’t sneaky. Don’t waste your time with this horrible credit card company.

I give Discover one star for lending me money to participate in a year studying abroad in Brazil while I was a junior undergrad in 2011. It was the time of my life and I have no regrets and Discover funded the supplemental $19k I needed to go. In hindsight and if anyone out there is in my position, please apply for the Boren scholarship for studying abroad instead! I took 4 stars off because since I’ve graduated, I have paid $16k towards my $19k student loan with Discover and I still owe... wait for it.... $23k! Now I am not sure in what world that is not criminal, corrupt, and a prime example of predatory lending. I have recently applied to refinance my loans to get out of the ridiculous 9% interest rates Discover was happy to charge me, which amounted to about $10 a day, just to have the hell of loaning with them. Earnest offered me 4.92% to refinance, SoFi offered me 5.2%, and Discover offered me... wait for it again... 7.49% to refinance my student loan with them. That is in the summer of 2020 during the COVID crisis, you know, when interest rates are at an all time low across all lenders! Discover still seeks to screw its customers out of thousands of dollars with sky high rates. They don’t even have a mobile app for their student loan servicing in 2020! Please research, research, and shop around when looking for a loan provider. There are so many more companies that are beyond more ethical and offer better services and rates than Discover. Stay far far away from this greedy company.

I just got off the phone with Loren who is a supervisor with Discover in Phoenix. I was questioning my charges. According to her the interest charges of around $100 can go away if I pay the daily balance of around $5000. I am also paying around $100 in minimum balance. If i could pay off 5000 why would I even need your service in the first place ? So they just add up the interest charges and just tell to pay off when we are here trying to reduce the payment. I wasnt even aware of the interest charges being added up and ever increasing because of their ridiculously high apr. I just want to pay off the balance and close this card entirely and take my business elsewhere such as costco citi card or cards which has lower apr. I will never use their card again or do business with discover.