DiningroomsoutletReviews of diningroomsoutlet.com

Chloe was amazing, been looking for a new dining room set and found it on their site. They price matched a competitors listing and took care of me within 10 mins of chatting. Offered the platinum white glove delivery at a deal I could not pass up. The reviews speak for themselves, easiest transaction I have had in a long time. Thank you Chloe!!!!

Cindy at Bedroom Furniture Discount did a fantastic job working with me today!!She was very patient and worked so hard to find solutions to my problems placing an order! I appreciate her excellent customer service! The company is lucky to have her!!

all super excellent 5 star….Anna & Gayane it’s excellent……………….

This has been a great experience. Adrian in customer support was great 😊. He helped me adjust my order and provided great feedback regarding delivery time. I’ll for sure purchase items again from you all😊

Adrian helped me immensely and worked with me to pick a great piece of furniture. Would highly recommend and we will be shopping there again!

The order experience with Ria was great, hoping there will be no issues with the product or delivery.

If I could give negative reviews, I would. Not only did we never end up getting our furniture after 9 months of waiting, but the customer service is the worst we have ever had in our lives. We ordered numerous pieces of furniture from the company (dining room, living room, bedroom, tv stand) and only ended up receiving 2 full orders (dining room table and bedroom set). 1. The TV stand we ordered was supposedly discontinued, which we were never notified on and were the ones that had to contact the company about the order. Then, the NUMEROUS delays that we were not told of for the different order we placed for the living room table set (including tv stand) was cancelled. 2. The single couch we ordered was consistently delayed with no notification. We were told numerous different dates of shipping, which then the dates passed by and we had to contact the company ourselves to only find out it was delayed another few months. 3. The kitchen table was never actually shipped or sent. We waited 8-9 months until they FINALLY told us the order needed to be cancelled because the manufacturer was unable to be reached, after we were told a variety of different dates and reasons for the delays. Do NOT waste your time or money with this company (any of the discount/outlet websites they show, living room, dining room, bedroom, etc.). They have so much work to do on the back end with customer service, truth in dates and shipment, etc. We ended up going with Wayfair and Overstock for furniture pieces and got items within 2-3 weeks, instead of 9+ Months with this company that NEVER contacted us about anything delayed. So frustrating and unprofessional.

I called on a holiday and was pleasantly surprised that someone answered AND then even more surprised when he worked hard to solve my order problem. Xavier is excellent and clearly dedicated to customer satisfaction. I now hope the delivery and product(s) are as positive an experience.