DICK'S Sporting GoodsReviews of dickssportinggoods.com

I bought a pair of Nike shoes online. They arrived with a damaged package and they were dirty, for sure they were previously sold. The customer service only tried to give me a kind of refund to keep the shoes before 10% then 20 and at the end 25%. But they were a gift so I did not accept the refund. I will never buy from them again. Too much arrogance and no respect. Now I have to send them back and wait for a refund that probably will not arrive before I open a claim with Paypal.

Terrible Company Ordered a North Face Womans Fleece was told it would arrive Tomorrow. Nope 3 days later still Never got it. Manager assured me The Order was Out for Delivery But was in Buffalo,NY Never Shipped yet. Contacted Dicks in Johnson City, NY Manager still said Order is Out for Delivery and I still Never Got My Order. I can say Dicks Sporting Goods is The Worst Company I've Ever Delt With. Becareful Shopping at Dicks Sporting Goods will be a Nightmare for You.....

I needed a cot for house-sitting jobs, especially after a back injury. I found a reasonably priced one, and did an online order with DSG. Everything with the order went really smoothly, and the product was in new condition. Customer service was great, and the product I received has been durable and worth what I spent. I would for sure buy products from this company again.

can not get waited on in the shoe department, only customer there and 3 employees would not wait on me, went into backroom every time I approached one of them. Also tried to buy an elliptical there and when I wanted it delivered and he had to do paperwork he told me it would be 3 months to deliver. they have a knack for hiring lazy help.

Review re. Sole elliptical machine ordered from store 301 in Canton, GA; delivered and assembled by their logistics service AIT Worldwide Logistics, Inc. 1) Paid for delivery and assembly. 2) Elliptical machine was not assembled correctly. 3) Handles were installed upside down. 4) Power cable was run underneath machine and will become worn with use. 5) This incorrectly installed cable also makes the machine base very unstable and renders the machine unusable due to the instability. 6) Rear panel was not attached and fell off. 7) Parts fell off on first use. After paying over $1000 for a machine, and additional money for delivery and assembly, this is not acceptable. Finally, the delivery was arrived at 5:09 PM. Assembly by the two delivery people took over 4 hours and they did not depart until after 9 PM (too late, IMO). Based on my experience, I would advise not taking advantage of their delivery and assembly services. EDIT 2025-01-21: In addition to the issues detailed above. Two more were identified last night: a. the adjusting feet on the bottom of the frame are missing, so the frame actually rests on the ground; and b. re. point a above, there were no spare or loose parts left by the assemblers, so I must assume that they took any leftover parts with them.

Returned a pair of Jordans because of wrong size. They didn't have the needed size in store, so the associate ordered them online in the store to be shipped to my home. The price of the shoe is 134.99, but on his screen it said it was on sale for 89.99. Odd I thought for Jordan's that are still fairly recent, but cool. I received them and I was lacing them, I noticed the tongue of the wouldn't stay centered and when I moved it to the center the tongue wrinkled and bulged at the bottom. I took out laced and held both shoe tongues upright. On one the stitching is off so it turns to the right automatically. They're defective. I called customer service the woman says, they aren't on sale...idk why your pair was listed at 88.99. I said clearly because you guys were trying to get rid of a defective pair of Jordan's without telling the buyer they were defective. She said they don't sell defective shoes, to which I replied, clearly you do in the shadiest of ways. She put me on hold to find out why these were priced different. She came back and said send pictures, return them, we'll refund you the amount and charge the same amount for a new pair. She never gave a reason why they charged less for this one pair leading a customer to believe it was a sale price. They were shady as hell to sneakily try to get rid of defective shoes by pricing them lower, which btw I had no problem paying the 134.99, and not telling customers what they are doing and hoping the customer won't notice and won't care to return. I told her if I was told they were defective in stitching at that price I would have said, no. Why would I want defective shoes? I do not trust Ducks anymore. They are a lying company who'll try to screw over customers by deceitful selling practices. I wish they allowed pictures. The defective stitching causing the shoe tongue to turn in one direction is obvious.

Absolute rip off seen there shoes on a snap chat add and I thought oh this will be safe why would a social network platform like snapchat advertise a scam so I went and purchased a pair of shoes online.... Now four months later no shoes and they have taken the money out of my acc four times lol iv only just worked out what is going on and currently waiting on my bank to get back to me. Moral of story DO NOT TRUST DICKSSPORT AT ALL WHAT SO EVER IF ITS ONLINE ABSOLUTE WORST OF THE WORST U CANT EVEN SEND THEM EMAILS TO ASK WHERE ME SHOES AT MATE WHATS THE HOLD UP NO NOPE NOT A SINGLE THING LOL

Dude, what is wrong with this crappy website? I’ve tried to buy a pair of shoes for 30 minutes and it keeps taking me to this Akamai page for verification…. Are you a robot page and in an endless loop no matter what I do. Then Tells me my shipping address isn’t valid and it’s perfect Start loop of torture over