Design PickleReviews of designpickle.com

Worst experience I ever had. I was on one the highest paying packages (Graphics Premium plan). The design quality is about as good as someone you pay 10 USD on Fiverr. It is just horrible and I can't get over the audacity that they sell this in a 1.3k package! PLEASE do yourself a favor and DO NOT get on a paid plan.

Disappointed with the quality, turnaround time, price and the refund policy

I want to give this service MINUS stars. It is my theory that any of the positive reviews are fake, as there was not a single good thing about Design Pickle. We only took them on as we were short-staffed for the summer and needed design help to cover our work surplus. I had a classic American sales person who promised me absolutely everything, so I thought this was worth the risk. I was wrong. Everything he told me was a lie. Despite being promised a dedicated designer, we got bounced around with different designers, all working in different time zones. They were all abroad the English wasn't great so the comms was awful. Then, the work came and it literally made me cry with how bad it was. They only use templates and cannot actually create anything from scratch. When you give them a brief, they don't read the brief but instead they just do their own thing. I think when English isn't their first language, it doesn't help as they don't quite understand the instructions. We complained numerous times but the customer service team also just use templated email replies! They just repeated themselves over and over. We tried to resolve things but they had absolutely zero intention of resolving things but instead just told us to cancel the contract and there was no chance of a refund. We spent about 30 wasted hours over two weeks trying to communicate with them and give feedback on their terrible work. All it did was cause frustration and pain on our end and every single design from them was unbelievably poor. This is a company who have no interest in producing quality graphics or treating their customers (or staff by looking at their employee reviews!) well. Instead, they're here to make a quick buck - you sign up to a plan and they take your money and that's game over.

Have spent over $2000 in the last two months without even ONE useable graphic created. Would have been better off getting a highschool design student to create a logo for me :( They are very attentive and customer service oriented, however that does not make up for the inadequate designs.

Been seeing the advertising for the last year. Own 4 companies and finally decided this was worth a try. Spent some time detailing the first brief, then paid $1600+ and the brief just disappears. Over an hour lost and this was the onboard process? Then I had to wait for a live chat to find out how to cancel and get a refund - finally got the direction and submitted cancellation, no mention of refund. So I paid $1600+ to just waste 2+ hours filling in a detailed brief.

I started with Design Pickle pretty much when they launched. I dealt with all the start-up issues, inconveniences, etc. I will say in most cases they made it up but who wants to waste time? They came a long way. But I think they are forgetting about what is important. Original clients. I find it ironic that two years ago or so I was talking to Russ, the CEO/owner and he told me the subscriptions were down and I actually was going to cancel because we were hurting as a brick and mortar. Russ offered a monthly price that was awesome and he offered it for life. So I have stuck with Design Pickle, have usually gotten what I wanted with some MAJOR screwups because of the language and cultural differences but it’s a low cost high output deal. Why one star? An email was sent to the wrong address saying I had several months until my rate more then doubled. I replied after getting a credit card bill to be sent that email. I said that must be a mistake. Russ specifically told me I have a lifetime rate. Period. His staffers are trying to make it so he can’t even see my emails. If I send an email they take him out of it and just basically tell me they don’t care. I’d like Russ to tell me in my time if need when I stood by Design Pickle— hey sorry I’m going back on my word because it doesn’t mean anything. If he would at least respond and say look I’m not going to stand up to my word..that’s fine. Russ Will you ever stop hiding and release my files and give me the deal you promised for life? Steve at Sparta Shipping

Nightmare. I signed up for the $500 a month plan. I submitted a design for a business card. Design request: #1190919 Didn't hear from anyone for 3 weeks. 3 weeks later they told me that business cards are "not in the design scope" of the $500 a month plan. Now they wont give me a refund for the $500. Dont use this service - Fiverr will do an amazing business card for less than $100 in 48 hours.

We were valued clients for nearly a year, operating within the constraints of a tight budget as a team of disabled students. Regrettably, our experience with the service provider led us to perceive a tactful persuasion towards their premium package, entailing a substantial cost of $30 per graphic. Assurances were made regarding the creation of a webinar series to attract additional customers, with the implied expectation that this initiative would offset our account expenses. However, we later discovered a concerning aspect of their operational model - the employment of personnel from the Philippines at remarkably low wages, while simultaneously charging exorbitant fees for graphic design services in the United States. Our financial commitment to their services amounted to nearly $3500, driven by the hope for ongoing support and a collaborative partnership. Unfortunately, it became evident that such intentions were not reciprocated. This financial burden weighed heavily on us, as we are a struggling disabled military couple endeavoring to manage a corporate entity to the best of our abilities. It is with great reluctance that we offer this unfavorable review. While acknowledging the undeniable talent displayed in their graphic designs, it is disheartening to observe the conditions under which they employ and manage their workforce. A recurring pattern of indifference towards their employees' welfare is evidenced by multiple Glassdoor reviews, highlighting the company's propensity to exploit and overwork its personnel. We firmly believe in the importance of nurturing healthy and ethical business relationships. Regrettably, it is our perception that this organization prioritizes profit above all else. A thorough examination of the market reveals numerous alternatives offering competitive rates that are not as burdensome as the $1,000 monthly fee imposed by Design Pickle. Superior quality graphics can be sourced externally at rates as low as $5 per graphic, or even as little as $3 per graphic on platforms like Fiverr. In conclusion, while Design Pickle may initially appear cost-effective at approximately $2-3 per graphic, the residual costs are invested in an entity that seemingly disregards the well-being of its workforce. It is advisable for discerning individuals to allocate their resources elsewhere, thereby supporting businesses that uphold ethical standards and prioritize genuine customer satisfaction.