Average
19 reviews
Designlab365Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're a team of passionate digital specialists that are truly committed to the success of our clients. As your business partners, we help you conquer the digital space and grow your business online.With our industry knowledge and creative prowess, we help you engage with your customers at every step of the journey: from the moment someone searches for your product or service to discovery, check out, and beyond. We never take shortcuts and we’re 100% committed to results. We believe that’s what makes us the best digital marketing agency in the United States.
Designlab365 (designlab365.com) has 19 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
19 approved reviews, newest moderated first
Tiffany
Posted
This company is not professional. They do not tell you everything you need in the beginning The force you to pay for more things later. Definitely false advertising. Stay away. oh and they are very rude.
Letitia
Posted
They have been very patient with me!
Tiffany
Posted
This company is not professional. They do not tell you everything you need in the beginning To force you to pay for more things later. Definitely false advertising. Stay away. Oh and they are very rude.
Response from Designlab365· Sep 23, 2025
Hi Tiffany, Thank you for sharing your feedback. We’d like to clarify a few points for accuracy. You purchased only our website design service, which we successfully provided. Essential items such as domain, hosting, and website content were not included in your package and were never forced upon you—they are simply requirements for any website to go live. We also want to note that communication delays were primarily due to late responses from your side over a period of nearly 3 months, which naturally extended the timeline. Our team remained professional and patient throughout the process. We take pride in being transparent about our services and pricing upfront, and we never engage in false advertising. We respect your opinion but feel this review does not reflect the actual experience fairly. Designlab365 Team
Philip M.
Posted
Mike Proctor was a person that I contacted and he walked me through the design and implementation of the website. I was amazed and how great it came out. He answered all my questions and took care of all my problems I give you a five star rating. I am so happy with the results. Thank you again
Royce H.
Posted
Based upon the fact that I was not able to provide more specific details relative to the photos and videos that I provided. They were still able to give me a very good finished product at a very reasonable price.
Charmaine M.
Posted
They seem well-versed in the correct verbiage to use and answered intensive questions but, when it was time to pay my deposit, they asked me what service I would use. I requested PayPal as it’s the best to safe guard for services and they also offered it as one of the methods of payment. They told me they would send the link over. After I got off the phone they stated that PayPal was down for maintenance and to please pay through a Stripe link instead. That was a flat out lie. PayPal is up and functional. My e-commerce business utilizes PayPal as a payment option so I would know immediately if it was down. I checked and logged into my PayPal just to be extra sure and it worked just fine. I also checked with service monitors (even though I knew they were lying I just wanted to be extra sure for this review) and it was confirmed that PayPal was working fine everywhere and had no issues. After I told them I wasn’t interested in proceeding, they insisted that their PayPal was down but would be back up in a few days and they could help me then. I told them I was fine and would use someone else. The only reason a business ever tries to steer you away from PayPal is so they can scam you. Make sure you don’t use these guys.
Response from Designlab365· Sep 1, 2025
We appreciate you sharing your concerns and the opportunity to clarify. Our company does offer PayPal as one of the payment methods, along with Stripe, Zelle, Venmo, Cash App, and wire transfer — to give clients flexibility and convenience. On the day in question, we experienced a temporary issue with our PayPal business account and offered alternative options so your project wouldn’t be delayed. We never intended to mislead or pressure you, and we understand if you preferred not to continue at that time. To be clear, we are a legitimate business that has successfully delivered projects to clients worldwide. PayPal continues to remain one of our available and secure payment options, and clients are always welcome to choose the method they feel most comfortable with. We regret any confusion caused and wish you the very best with your project.
Jim
Posted
FRAUD. FRAUD. FRAUD. This business is not even a legitimate business. It is operated by one individual who claim his name is "Mark Jones" with an Arabic ascent. This fraudulent business robbed me of $1500.00 promising to build an app they never did. I have already begun the process of reporting them to the FBI. They will be charged with wire fraud. I promised them that after dealing with them, they may not be able to defraud anybody else in the future. Stay away from this individual. He is a fraud, a liar, a one-man fraud operation, not in the United States. DESIGN THIEF.
Response from Designlab365· Aug 1, 2025
We are aware of this misleading and defamatory review and would like to set the record straight with facts. The client, John, agreed to a $10,000 project that included both website and mobile app development. We professionally completed and launched the website as the first phase. After that, as per our mutual agreement, we requested a 50% advance to begin development of the mobile app. However, John insisted on having the entire app built for only $1,500 — an amount far below industry standards and not aligned with the original agreement. We clearly communicated that we could begin work once a $3,500 deposit was made, which he refused. Regarding the baseless and offensive remark about one of our team members “Mark Jones” and his accent: We want to make it absolutely clear — all of our employees are based in the United States. We value diversity and professionalism and do not tolerate prejudice or racially motivated comments. We stand by our work, our team, and our integrity. False accusations like these are being documented and may be addressed through the proper legal channels.
David M.
Posted
Super awesome company to deql great team off designers beautiful work trust me I was Spectacular first but they're work with you. I got two jobs done two separate times and i'm very satisfied
