Excellent
344 reviews
Desert Financial Credit UnionHonesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 280 reviews with 5 stars · Clear filters
Barry
Posted
Everyone is so helpful. Riley made the process to set up new checking and savings accounts very simple.
Response from Desert Financial Credit Union· May 20, 2025
We're happy to hear that setting up your new accounts was simple and everyone was so helpful. Thanks for your feedback!
James
Posted
Easy on-line setup
Response from Desert Financial Credit Union· May 20, 2025
Thanks for sharing your positive experience, Manual!
Bradley
Posted
By far the best customer service I've experienced. Also setting up new account was super fast amd safe. Easy app access as well. 5/5 stars in KY book.
Response from Desert Financial Credit Union· May 20, 2025
We're happy to hear that you had such a positive experience with our customer service and account setup. We appreciate your feedback on our app access as well!
Keiosha
Posted
So far I love this bank so complaints
Response from Desert Financial Credit Union· May 20, 2025
Thanks for sharing your positive experience with us so far, Keiosha!
Rogelio
Posted
There fast and kind teller
Response from Desert Financial Credit Union· May 19, 2025
We are delighted you received friendly, fast service, Rogelio! Thanks for sharing your feedback with us.
Anthony R.
Posted
Great customer service and helpful associates!
Response from Desert Financial Credit Union· May 16, 2025
We appreciate your kind words and are thrilled to hear about your positive experience with our team, Anthony!
Magenta M.
Posted
The people there are very helpful and treat you like a person not just an account. This has to be the best bank experience I've had in my 53 years of life.
Response from Desert Financial Credit Union· May 14, 2025
Thanks for the review, Magenta! We are thrilled to hear about your positive experience. It's wonderful to know you felt valued and cared for during your visit.
Kelly
Posted
Easy portal access
Response from Desert Financial Credit Union· May 14, 2025
Thanks for sharing your feedback with us, Kelly! We're glad to hear that you found the portal to be easy to access.
